Nutrafol - IT Manager (Hybrid)

• Respond to employee issues and tech support requests. Provide backup coverage to your team as needed. • Make recommendations and implement a highly secure infrastructure environment & architecture. • Develop consistent, clear processes & procedures to reduce errors in execution. • Maintain IT policies and vendor relationships while delivering on quarterly IT objectives • Evaluate emerging technologies to advance our IT infrastructure and scalability as Nutrafol grows. • Set-up and manage a help desk ticketing system to assist employees with various issues spanning AV, computer software, mobile devices, network connectivity, G-suite, etc. • Partner with People Ops/Talent Acquisition to create best practices related to onboarding/offboarding employee equipment & tech platform needs. • Brief and update the Executive team regularly on all IT related matters. • Control access to various cloud-based solutions and assist in the procurement of new systems to improve employee satisfaction and efficiency. • Coordinate and perform maintenance and provide ongoing support for all of Nutrafol’s infrastructure environment. • Provide oversight on system access and enforce standard security principles as defined by the company. • Manage all vendor relationships related to computers, software, and security. • Manage internet/network, conference room AV, and other systems to keep the office space running efficiently. • Procure and manage computers, monitors, and accessories for all employees and manage efficient reuse of older equipment.