DYOPATH - Senior Director, Technology

• Why This Role Is DifferentThis isn’t about maintaining environments. You will: • maintaining environments. • Lead real influence to translate business strategy into technology • business strategy into technology • Have the ability to shape and monetize services, not just deliver them • Build and evolve managed services that clients adopt, expand, and stay for • clients adopt, expand, and stay for • Lead cross-functional teams that own outcomes, not just activity • Lead cross-functional teams • Influence company direction as a key member of the leadership team • Influence company direction • Direct line between your decisions and revenue growth • What the Senior Director of Technology Owns • Technology Strategy & Execution • Define and deliver a multi-year technology strategy aligned to growth, customer outcomes, and operational excellence. Turn executive priorities into clear, executable roadmaps and ensure they are delivered. • multi-year technology strategy • ensure they are delivered. • Product & Service Innovation • Own and evolve our service catalog (offerings, SLAs, pricing, packaging). Partner with Sales and Marketing to bring solutions to market that resonate and sell. • service catalog • Partner with Sales and Marketing • Business & Financial Leadership • Manage budgets, forecasts, and investment strategy. Align technology decisions to ROI, margin, and long-term growth. • technology decisions to ROI • Cybersecurity Leadership (Executive Oversight) • Provide senior sponsorship for the cybersecurity program. Partner with cybersecurity leadership to shape risk posture and roadmap. Communicate tradeoffs in clear business terms to executives and clients. • cybersecurity program. • shape risk posture and roadmap • Operational Excellence & Service Delivery • Drive S/NOC performance, SLA delivery, and incident response. Build a culture of accountability with metrics that matter. • culture of accountability • Architecture & Platform Strategy • Lead enterprise architecture across cloud, data, networking, and integration. Simplify, standardize, and scale. • Simplify, standardize, and scale • Executive & Client Influence • Act as a trusted advisor to internal leaders and clients. Translate complex technical topics into business decisions that drive action. • trusted advisor to internal leaders and clients • business decisions • People Leadership • People Leadership • Lead leaders across IT, architecture, operations, and security. Build a culture of ownership, accountability, and continuous improvement, and develop the next generation of leaders. • ownership, accountability, and continuous improvement, • What Great Looks Like as the Senior Director, Technology • You’ll stand out if you: • Think in terms of business outcomes, not just technology outputs • business outcomes, not just technology outputs • Can challenge assumptions, solve complex problems, and make decisions with incomplete data • challenge assumptions • Have led multi-functional teams across IT, operations, architecture, and security • multi-functional teams • Know how to build and package services customers actually buy • Communicate effectively with both executives and engineers • executives and engineers • What You’ll Do in Your First 90 Days as Senior Director of Technology • Assess current services and identify growth opportunities • identify growth opportunities • Align technology roadmap to revenue priorities • technology roadmap • Establish KPIs across operations and service delivery • Establish KPIs • You’ll have a seat at the table shaping the company strategy • seat at the table • Your work will directly impact revenue, retention, and growth • revenue, retention, and growth • You’ll build solutions used across real client environments, not theoretical models • real client environments, not theoretical models • You’ll lead a team that is ready to scale and needs the right leader to get there • ready to scale and needs the right leader to get there • Benefits for the Senior Director of Technology • Medical, Dental & Vision Coverage • 401(k) with Company Match • “You Pick a Day” Paid Holiday • FSA & HSA Options • EOS Leadership Methods • Pet Insurance (because pets are family!) • And more — see full details at https://dyopath.com/careers • Final Thought • This Senior Director of Technology is not a maintenance role. We need you to build, shape, and lead in this role. If you are someone who can see the big picture, make tough calls, deliver results, and elevate how technology drives the business, we invite you to apply today!