zeal-network - IT Support Specialist (f/m/d)

• Provide technical support for our systems, specifically Entra ID, Zoom and Intune, ensuring optimal functionality and user satisfaction. • Assist in the configuration, deployment, and maintenance of software and hardware solutions. • Use PowerShell or other relevant programming languages to automate routine tasks and resolve issues efficiently. • Troubleshoot a variety of technical problems, ranging from simple software issues to complex software configurations. • Collaborate closely with system administrators and other IT staff to implement new technologies and improve existing systems. • Document technical issues and solutions in detail to improve future support efforts and user training materials. • Conduct regular system audits and perform upgrades to ensure systems remain updated and secure. • Offer guidance and support to users, helping them understand how to use IT resources effectively and securely. • WHAT YOU OFFER US: • Proven experience in IT support or a similar role, with a strong emphasis on troubleshooting and user support. • Excellent problem-solving skills and the ability to work under pressure. • Strong interpersonal and communication skills, capable of explaining complex IT concepts in simple terms. • A continuous learner, open to adopting new technologies and IT best practices.