Pro members applied to this job 36 hours before you saw itGet Pro ›

isembard - IT Operations Specialist

London2d ago

In Office EMEA Manufacturing IT Support Specialist

Requirements

• Experience in IT support or IT operations, ideally in a growing company. • Hands-on experience with end-user devices, identity and access management, and device management. • Organisation and follow-through: nothing falls between tickets. • Clear communication with non-technical colleagues. • Comfort working on site in a factory environment. • Meeting-room AV setup. • Supporting several sites or countries. • IT in a manufacturing environment.

Responsibilities

• Provide hands-on IT support to colleagues across the UK and Europe during EMEA working hours. • Own IT hardware: buying, setting up, tracking and retiring laptops, phones, peripherals and meeting-room AV. • Run joiner, mover and leaver processes so devices, accounts and access are ready before day one and removed promptly. • Enrol and manage devices to company standards, working with our cyber-security lead. • Manage access and permissions across our core tools. • Document processes and write self-service guides so common questions answer themselves.

Benefits

• Build IT operations at an early stage and see the effect straight away. • Work across our sites in the UK and Europe. • Location: On-site at our Southwark factory in London, with occasional travel to other sites.