Chime Financial, Inc - Senior Program Manager, OMX SOTO
Requirements
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off • 🫂 1% of your time off to support local community organizations of your choice • 👟 Annual wellness stipend to use towards eligible wellness related expenses • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress • We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Responsibilities
• Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership. • Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight. • Anticipate risks, proactively adapt to changing business priorities, and ensure programs remain on track through thoughtful planning, governance, and operational rigor. • Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organization. • Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities. • Continuously observe how teams across OMX operate, identifying patterns, inefficiencies, and opportunities beyond your assigned programs. Partner with SOTO to leverage AI, automation, and scalable operating practices that simplify workflows, increase organizational capacity, and improve how OMX executes at scale. • Champion a culture of continuous improvement by introducing scalable operating mechanisms, strengthening program governance, and helping teams execute with greater speed, clarity, and efficiency. • 5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field. • Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems and lead initiatives from strategy through execution. • Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders across the organization. • Demonstrated success leading highly cross-functional initiatives and influencing outcomes without direct authority. • An ownership mindset with the ability to independently identify challenges, proactively manage risks, and execute with minimal guidance in fast-paced environments. • Strong analytical and problem-solving skills, including experience using Looker, Tableau, Power BI, or similar tools to inform decisions and measure business outcomes. • Experience identifying and implementing AI, automation, and scalable process improvements that increase operational efficiency and enable teams to focus on the work that matters most. • #LI-Remote #LI-EI1
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