OpenFX - Product Manager, Onboarding
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Requirements
• 3 to 5 years of Product Management experience: You have owned an onboarding or activation funnel for a B2B or institutional product and can point to the drop-off you identified, the intervention you built, and the number that moved. • 3 to 5 years of Product Management experience: • Compliance and Institutional Client Fluency: You have a working understanding of AML, KYC, and KYB requirements for institutional clients and can translate them into product decisions in close collaboration with a compliance team. You are familiar with corporate entity structures, UBO documentation, and sanctions screening, and have worked on products where these were central to the experience. • Compliance and Institutional Client Fluency: • Global Product Experience: You have worked on a product that operates across multiple countries with distinct regulatory requirements. You understand the architectural implications of multi-jurisdiction compliance and have made product decisions shaped by that complexity. • Data Ownership: You instrument your own funnel, identify where clients stall, size the opportunity, and prioritize without waiting for someone else to hand you the analysis. • Data Ownership: • Cross-Functional Execution: You have shipped in environments where Legal/Compliance, Operations, and GTM needed to move on the same timeline, and you know how to create alignment across functions with different incentives. • Cross-Functional Execution: • Financial Services or Fintech Context: You have worked on payments, FX, banking, or digital asset products where regulatory requirements were a first-class constraint. • Financial Services or Fintech Context: • Preferred • Preferred • API-First Product Experience: Familiarity with API-first B2B products and developer onboarding flows. • Experimentation: Experience running A/B tests on onboarding or activation flows and making decisions backed by data. • Experimentation: • Verification Vendor Experience: Exposure to identity and business verification vendors.
Benefits
• Foundational Ownership: You are the first PM dedicated to onboarding at OpenFX. You will define what good looks like, set the standards, and build the system from scratch. • Foundational Ownership: • Direct Growth Impact: Onboarding is where growth either materializes or stalls. This role has a direct, measurable line from the work to a client's first trade. • Direct Growth Impact: • Greenfield Architecture: You are building the onboarding product from the ground up. In close collaboration with compliance, you define the segmentation logic, the jurisdiction-specific flows, and what "onboarded" means for each product line. • Greenfield Architecture: • The Cutting Edge of Finance: This role sits at the intersection of global FX, settlement, and treasury operations, applied to a payment stack that is rewriting how institutions move money. • The Cutting Edge of Finance: • Where This Role Grows: The next milestone is the channel partner onboarding program: designing the white-label flows, credentialing model, and sub-client activation playbook that lets partners onboard their clients on OpenFX rails while compliance and risk controls remain intact underneath. • Where This Role Grows: • The Team: You are joining a team of ex-Stripe, J.P. Morgan, and Kraken alumni. We are backed by Accel and Lightspeed, and we believe that onboarding is a core part of the product. • The Team:
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