fieldguide - Software Engineer, Quality & Automation
Requirements
• An engineer who fixes what you find. You're comfortable in the codebase and you'd rather ship the fix than hand it off • AI-native in how you work: you treat agentic tooling as core leverage for the unglamorous parts of quality, and you've used it on real work rather than just tried it • You think in trends, hotspots, and severity, not anecdotes, and you can tell a clear story from a messy bug backlog • Strong with customers: you can sit with a frustrated enterprise user, understand their process, and be the person they trust to get it resolved • Comfortable across the stack and across environments spanning application code, CI, and the deployment differences that make "works on SaaS" not mean "works everywhere" • Genuinely collaborative across the organization: you'll work daily with engineers, PM, support, and customer-facing teams, and treat that as the best part of the job • High ownership and comfortable with ambiguity. Nobody hands you the list of what to test or what to automate first • Able to internalize a hard domain fast. You don't need to know audit, but you'll learn enough to know what "broken" means to an auditor • Production software engineering experience — you write and ship code, not only tests • Hands-on experience building test automation and CI quality gates that engineers actually rely on • Real use of AI or agentic tooling as part of how you work • Experience working directly with customers or enterprise users on issues they care about • Comfort operating in ambiguity and owning outcomes without a defined queue • Python, TypeScript, React, Postgres, Hasura, GraphQL • E2E and integration frameworks such as Playwright or Cypress • Experience with both multi-tenant SaaS and single-tenant or self-managed enterprise deployments • Infrastructure exposure for environment parity work — AWS, Kubernetes, Terraform • Observability and tracing tooling such as Datadog • Experience building agentic workflows or internal tooling with LLMs • Performance and load testing, especially on long-running workflows • Security and compliance environments (SOC 2, FedRAMP, or similar) • Background in audit, accounting, financial services, or another regulated domain
Responsibilities
• At the Senior level, you may: • Own the customer's quality experience end to end, including the reporting and communication relationship • Set the agentic automation strategy for bug handling and decide where automation pays and where it doesn't • Define what environment parity means across SaaS and PaaS and drive the work to hold it • Collaborate with PMs and engineering leads to shape release practice and quality gates • Mentor other engineers and raise the bar on testing rigor across teams • At the Staff level, you may: • Set and champion quality and automation standards across Engineering, beyond this one deployment • Drive company-level initiatives on release confidence, environment consistency, and defect prevention • Partner with engineering and product leadership to define long-term quality strategy • Serve as a trusted advisor to leaders across Engineering, Product, and Support • Represent Fieldguide externally through writing, speaking, and open-source contributions
Benefits
• Comprehensive health and wellness benefits • Flexible time off and work schedules • Technology reimbursements • Twice-yearly in-person offsites across the U.S. • Wellness benefits starting on your first day • Fearless — Inspire and break down seemingly impossible walls • Fast — Launch fast with excellence; iterate to perfection • Lovable — Deliver happiness and 11-star experiences • Owners — Execute and run the business with ownership • Win-win — Create mutual value and earn trust for life • Inclusive — Scale the best ideas with inclusive teams
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