Sonar - Developer Writer
Requirements
• At least 5 years of experience in partner enablement, channel programs, customer education, or a closely related field. • Demonstrated ability to build structured learning programs — including curriculum design, assessment development, and credentialing — ideally in a B2B SaaS environment. • Hands-on experience with a Learning Management System (LMS); experience publishing, managing, and reporting on course content. • Comfortable operating across a broad scope: you can move from curriculum strategy to LMS configuration to stakeholder reporting without losing momentum. • Strong project management instincts — you set timelines, identify dependencies, and follow through without being micromanaged. • Excellent written and verbal communication skills; able to work effectively with both technical SMEs and go-to-market stakeholders. • Familiarity with digital credentialing platforms (Credly or equivalent) is a plus. • Exposure to software development, DevOps, or developer tooling is an advantage — you don't need to write code, but you should be able to hold a credible conversation with an SE. • In-office culture • We're intentional about this. We believe the best teams are built in the room together. Three anchor days — Mondays, Tuesdays, and Thursdays — create the collaboration rhythm that makes a hub office worth having. • Candidates need to be genuinely based in the location the role is posted — if that's not where you are today, we're happy to support relocation for the right person. • We value diversity, equity, and inclusion
Responsibilities
• Build Sonar's Partner Accreditation Program from the ground up — the foundational infrastructure that enables partners to independently position, demonstrate, and deliver Sonar solutions at scale. • Own the full lifecycle of partner learning: curriculum design, content contribution, LMS operations, credentialing, and program reporting — making you the connective tissue between partner success and revenue outcomes. • Directly unblock partner-led pipeline motions — including SQS-to-SQC migrations, scale engagements, and tiered qualification — by ensuring partners have the skills and credentials to operate independently. • Shape how Sonar invests in partner enablement for years to come, with your Y1 results forming the foundation for expanded programs in FY27 and beyond. • Design and manage end-to-end learning paths for partner personas — AEs, BDMs, SEs, and implementation engineers — across Track A (Sales) and Track B (Technical) accreditation programs. • Collaborate closely with Developer Writers and Instructional Designers to develop, review, and refine course content that is accurate, engaging, and fit for the partner context. • Own the LMS: publish and maintain courses, manage learner enrollments and completions, and ensure a seamless partner experience from first login to badge issuance. • Administer digital credentialing — managing badge configuration, issuance workflows, and integration with the partner portal. • Define and maintain the assessment framework that validates partner competency across both tracks, in close collaboration with subject matter experts. • Build and deliver program reporting — tracking completion rates, pipeline influence, and accreditation velocity — to demonstrate ROI and support future funding decisions. • Coordinate with Channel & Ecosystem, Sales, and Customer Success stakeholders to keep the program aligned to evolving partner and business needs. • Identify content gaps and continuously improve the program based on partner feedback and performance data.
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