Acquia - Lead Solutions Engineer
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Requirements
• Experience: Minimum of 8+ years in a Solutions Engineering, Solution Architect, or Consulting role, with significant experience focused on cross-selling and expansion within named Global/Strategic Accounts. • 8+ years • cross-selling and expansion • Global/Strategic Accounts • DXP Expertise: Deep technical and functional expertise across the Digital Experience Platform (DXP) landscape, including core CMS (Drupal a strong plus), Personalization. • DXP Expertise: • Enterprise Architecture: Expert-level knowledge of modern enterprise web architectures, public cloud platforms (AWS, Azure, or GCP), microservices, API strategy, and security best practices. • Enterprise Architecture: • Commercial Acumen: Proven ability to engage in strategic commercial discussions, align technical solutions with financial outcomes, and articulate complex value propositions to C-level business audiences. • Commercial Acumen: • Communication: Exceptional executive-level presentation, communication, and negotiation skills, with the ability to lead discussions with technical architects and business leaders simultaneously. • Communication: • Desired (Extra Credit) • Proven track record of success working within a named global or strategic account program. • Experience with a major programming language and hands-on ability to build technical prototypes. • Published articles, white papers, or presentation experience at major industry conferences. • Acquia DNA & Culture • This is a highly autonomous, global role requiring a self-starter who embraces complexity and thrives on high-impact strategic work. The ability to work across time zones and lead diverse, virtual teams is essential. The role will require travel internationally to engage with the most strategic clients and internal stakeholders.
Responsibilities
• Strategic Account Growth & Cross-Sell • Expansion Strategy: Be the technical lead responsible for identifying, validating, and accelerating cross-sell opportunities within Acquia’s top Global Accounts, focusing on the adoption of multiple DXP components • Expansion Strategy: • cross-sell opportunities • Account Planning: Partner directly with Global Account Directors to develop and execute technical account plans, mapping Acquia's entire product suite (Drupal Cloud, Marketing Cloud, Data/Personalization) to the client's future state digital roadmap and business priorities. • Account Planning: • Business Value Alignment: Drive a value-based sales approach by translating complex architectural solutions into clear, quantifiable business outcomes and Return on Investment (ROI) for executive stakeholders. • Business Value Alignment: • Executive Technical Advisor: Serve as the primary, long-term technical contact for C-level and VP-level client executives, providing strategic guidance on digital strategy, cloud adoption, and MarTech/AdTech trends. • Executive Technical Advisor: • Solutions Architecture & Governance • Complex Architecture: Lead the technical discovery, design, and presentation of highly integrated, multi-product DXP solutions tailored for the scale and complexity of Global 2000 organizations. • Complex Architecture: • Technical Governance: Act as the internal technical authority, ensuring that all proposed cross-sell solutions are architecturally sound, scalable, and aligned with the client’s existing environment and Acquia's long-term product vision. • Technical Governance: • Competitive Barrier: Proactively anticipate and neutralize competitive technical threats within the existing customer base, reinforcing Acquia's unique value and strategic position. • Competitive Barrier: • Custom Proofs: Design and execute highly impactful custom demonstrations and Proof-of-Concepts (PoCs) that clearly illustrate the integration and business benefits of expanding the Acquia footprint. • Custom Proofs: • Technical & Thought Leadership • Force Multiplier: Act as a key technical mentor and escalation point for the wider global Solutions Engineering team, coaching on advanced cross-sell methodologies, large-scale account strategy, and emerging technologies (e.g., GenAI in DXP). • Force Multiplier: • Product Influence: Serve as the critical feedback loop to Acquia’s Product and Engineering teams, synthesizing insights from Global Accounts to influence the product roadmap and ensure it addresses the most complex needs of the enterprise market. • Product Influence: • External Evangelism: Represent Acquia as a domain expert at global summits, executive briefings, and industry events, publishing thought leadership content that reinforces Acquia’s position as a DXP leader. • External Evangelism:
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