BestEgg - Sr. Product Operations Manager

• Product Operations is a multifaceted role that focuses on improving how the Product organization operates day to day,driving cross-functional collaboration, and enabling product teams to focus on what they do best: build great products.It is a role that is a mixture of tactical execution and continuous improvement. In this role you will be responsible for: • Product Operating Model and Product Development Life Cycle (PDLC) Support: Support and improve the flow ofwork from intake through discovery, assessment, planning, and delivery by ensuring requests are complete,handoffs are clear, and the right information is available at the right time.• Intake and Initiative Readiness: Oversee the intake process and serve as a first line of review for incoming requests.Work with stakeholders to gather the required inputs, improve intake quality, and ensure work is ready for Productreview and decision-making.Best Egg• Operating Rhythm and Meeting Support: Prepare, coordinate, and facilitate recurring forums such as WeeklyBusiness Reviews, roadmap reviews, stakeholder meetings, and leadership sessions. Ensure materials are clear,decisions are captured, and follow-up actions are tracked to completion.• Tools and Workflow Optimization: Maintain and improve the product management tech stack, including workflowhygiene, documentation practices, and reporting accuracy, to increase transparency and usability across Productand cross-functional teams.• Governance and Process Support: Support and improve key operating processes including compliance reviews,cross-functional readiness, and other recurring governance needs that help the business interact effectively withProduct.• Cross-functional Project and Program Leadership: Lead or coordinate select cross-functional initiatives inpartnership with Product Managers and leaders, driving alignment on scope, timelines, dependencies, risks, andexecution across teams.• Data-informed Decision-making: Use data, reporting, and operational insights to identify trends, inform processimprovements, and help the Product organization continuously improve how it plans and executes work.• Iterative Improvement: Ensure product operating processes, frameworks, and methodologies remain practical,valuable, and fit for purpose. Roll out improvements thoughtfully, with a strong change management mindset anda bias toward progress over perfection.• Cross-functional Collaboration: Foster open communication and facilitate alignment between Product,Engineering, Design, Compliance, Operations, Marketing, and other stakeholders, ensuring teams are workingeffectively toward common goals.• Team development: Work closely with the CPO and Product leadership to support onboarding, training,documentation, and repeatable ways of working that help members of the Product Organization perform at a highlevel within our product model • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties • change at any time with or without notice.