Justworks - Product Operations Manager, AI & Systems

• You’re a builder who applies product thinking to internal systems. You’re comfortable working across the Product organization and partnering with leadership to turn fragmented ways of working into scalable, durable infrastructure. • 5+ years in product operations, product management, strategy/operations, or a related role — with a track record of building systems and tooling, not just managing processes • Deep fluency with AI as a core part of your workflow — you use it instinctively in your own work and know how to design systems that meaningfully leverage it • Strong product judgment applied internally — you approach operational problems with the same rigor as customer-facing ones, with a bias toward simple, scalable solutions • High data fluency — able to define meaningful metrics, instrument systems, and translate insights into action • Strong systems thinking — you can distinguish between process issues and structural problems, and know when to optimize vs redesign • Clear, direct communication — able to surface what’s working and what isn’t, and influence across teams, including senior leadership • Experience building or scaling a product organization’s operating system (e.g., PDLC, knowledge management, tooling, hiring, onboarding) • Experience in a high-growth environment, ideally within a regulated domain (fintech, healthcare, HR tech) • The base wage range for this position based in our New York City Office is targeted at $127,000.00 to $173,300.00 per year. • Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. • For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. • Diversity At Justworks • Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.