StraitsX - Product Manager, Internal Tools
Requirements
• 3-5 years of experience in Product Management, Business Analysis, Product Operations, or a similar role. • Strong problem-solving skills and ability to simplify operational processes. • Good communication skills and ability to work across business and technical teams. • Able to translate user and business needs into clear product requirements. • Detail-oriented and comfortable working with workflows, rules, and operational processes. • Comfortable using data and user feedback to support product decisions. • Interest in fintech, payments, fraud, compliance, or financial services. • Experience with internal tools, payments, KYC/KYB, fraud, transaction monitoring, or screening is a plus.
Responsibilities
• Work with internal teams to understand workflows, pain points, and product needs. • Translate business and operational requirements into clear product requirements and user stories. • Build and improve internal dashboards, workflows, case management tools, and operational controls. • Support Fraud and Compliance capabilities such as FDS, transaction monitoring, screening, and investigation tools. • Support internal tooling across different StraitsX products and markets. • Work closely with Engineering from problem definition through launch and ongoing improvement. • Identify opportunities to reduce manual work and improve operational efficiency. • Use data and user feedback to prioritize and improve internal tools.
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