Owner.com - Senior Engineering Manager, OLO
Requirements
• 3+ years of engineering management, leading teams of 6–10+ engineers on customer-facing product • Track record of running growth or conversion programs: metrics, A/B testing at scale, funnel analysis • Experience scaling a product for enterprise or multi-location customers • Strong prioritization: you can take a roadmap bigger than your team and make hard, clear calls • Technical credibility in full-stack web (React/TypeScript, Node.js) and data-heavy systems • Cares about team health and has led people through heavy or repetitive workloads • Excellent cross-functional partner to PM, design, and adjacent teams
Benefits
• Owner's promise to a restaurant isn't software — it's revenue. OLO is where that promise gets converted: the guest web ordering experience (menu, cart, checkout, promotions) plus the automated systems that find and fix menu quality problems across roughly 10,000 menus written by merchants we don't control. • We treat conversion as an automated system, not a design review. We build rubrics, detection, and remediation, then prove every change with an experiment. Next, we're taking OLO upmarket to enterprise and multi-location brands and pushing conversion toward 10%. • We're looking for a Senior Engineering Manager to lead the team through that, keep it healthy, and hold a high bar on what we ship and what we cut. • This role is 100% remote and can be based anywhere in the United States or Canada. • Web / Growth: React, Next.js, TypeScript — guest web ordering, menu quality, experimentation platform • Backend & Services: Node.js, MongoDB → PostgreSQL (migration in flight), Temporal, Datadog • Language: TypeScript everywhere • The Impact You'll Have • Build the experimentation engine that pushes guest conversion toward 10%, across checkout, fulfillment, merchandising, and promotions • Take OLO to enterprise and multi-location brands, with the reliability and menu complexity they need • Get >90% of menus, including POS-integrated ones, to our menu quality bar, and build the system that keeps live menus optimized as they change • Scale photo coverage using guest sourcing, auto-replating, licensed catalogs, and generated combo images, each tied to measured GPV lift • Rebuild promotions from the ground up: redemption UX, badges, auto-apply, and merchandising • Cut fulfillment selection errors and finish the Postgres migration • The estimated base salary range for this role is $250K-$270K, depending on experience and location. The offer also includes a a generous pre-IPO equity package. • Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! • Notice - Employment Scams • Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. • We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.
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