telus-digital - Senior Healthcare New Logo Sales Executive
Requirements
• Reporting to the Healthcare Vertical Leader, this executive is accountable for creating and closing transformational opportunities that expand TELUS Digital’s presence across CX, Digital, AI, and healthcare operations. The mandate: win large, strategic healthcare relationships, operating as a dealmaker and trusted industry advisor rather than a transactional seller. • A proven closer: Someone who can speak concretely to deals they personally originated and closed; How they created executive access, shaped buying criteria, beat competitors, and expanded the relationship after signing. • A healthcare strategist: Someone who understands the structural pressures healthcare organizations face. Rising cost of care, member experience and access, pharmacy cost, Medicare/Medicaid requirements, clinical workforce strain, and AI-driven transformation. • An enterprise orchestrator: Large healthcare opportunities require multiple TELUS capabilities. The seller assembles the right internal resources while remaining accountable for the commercial outcome. Leading the pursuit, not just coordinating meetings.
Responsibilities
• Strategic New Logo Acquisition • Build an executive-level new-logo strategy across priority U.S. healthcare organizations • Establish C-suite relationships before formal procurement processes begin • Create opportunities through industry insight and proactive solution development • Maintain a concentrated portfolio of high-value pursuits rather than high-volume pipeline • Large Deal Origination & Closing • Personally lead strategic pursuits from the first executive conversation through signature • Own the competitive strategy, executive narrative, solution architecture, pricing, and closing plan • Build consensus across complex buying organizations, Operations, Technology, Digital, Clinical, Pharmacy, Finance, Procurement, Security, Compliance, and Executive Leadership • Differentiate TELUS Digital beyond the traditional BPO buying process • Executive Relationship Development • Build trusted relationships with C-suite and functional leaders across Clinical, Pharmacy, Operations, Technology, and Transformation • Operate as an industry peer on strategy, economics, regulation, and technology, creating sponsorship that outlasts individual procurement cycles • Integrated CX + Digital Selling • Position TELUS Digital as a healthcare transformation partner, bringing CX, Digital, AI, automation, analytics, and clinical capabilities together around a single client problem • Build Digital and AI into opportunities at origination, not as a downstream cross-sell • Partner with Digital Sales and Digital/AI SMEs as a unified pursuit team • Pursuit Leadership • Serve as commercial leader for TELUS Digital’s most strategic healthcare pursuits • Build and orchestrate cross-functional pursuit teams: Solution Architecture, Operations, Digital/AI, Clinical, Pricing, Legal, Compliance, and Executive Sponsorship • Lead discovery, RFP responses, solution presentations, and negotiations, with relentless focus on competitive position and path to close • 10+ years of healthcare enterprise sales, outsourcing, technology services, consulting, or transformation experience • Documented history of large enterprise wins, including multi-year agreements of $10M–$25M+ TCV • Deep executive relationships within U.S. health plans, PBMs, providers, pharmacy, or healthcare services organizations • Strong understanding of the healthcare continuum, from digital consumer access through clinical, pharmacy, claims, and care management • Proven ability to sell complex combinations of BPO/CX, Digital, AI, and transformation services • Experience shaping opportunities before an RFP is issued • Strong financial and commercial acumen, pricing, margins, contracting, and negotiation • Executive presence to engage confidently with C-suite healthcare leaders
Benefits
• $150K – $180K • Offers Commission • We expect on target compensation to be $350,000 - $450,000 depending on attainment and performance. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please enter your full legal name • Where are you currently located? • or drag and drop here • Prefer not to say • Not represented here • Another Gender Identity • Prefer not to say • Asian or Asian American • Black or African American • Hispanic or Latine • Indigenous or Native American • Native Hawaiian or Other Pacific Islander • Prefer not to say • Person with disability • Refugee or immigrant • None of the above • Prefer not to say • I acknowledge that I have reviewed and agree to TELUS Digital's Recruiting Privacy Policy regarding the processing of my personal data for recruitment purposes. • Note: The consent period lasts for 2 years • Recruiting Privacy Policy
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