PlayStation Global - Technical Account Manager II – Korean Game Partners
Requirements
• Engineering experience with hands-on exposure to game SDKs and ability to understand their content. • strong understanding of Korean game development culture / ecosystem • Understanding of general development pipelines for games. • Excellent communication (written and verbal) and interpersonal skills with an eye toward providing excellent customer support. • Familiarity with development tools and ability to quickly familiarize with new deeply technical projects in development. • Operate independently while working effectively across a broader global team at partner sites, providing a professional and useful service to our partners. • Willing to travel and coordinate with leverage technical expertise in other groups to tackle issues at hand. When not able to directly or efficiently tackle partner problems, identify technical expertise needed to tackle the problems. • Undergraduate degree or equivalent experience in the industry. • Proficiency in English and Korean languages. • Preferred: • Technical knowledge of the PlayStation platform. • Direct console game development experience, i.e., contributed to the launch of a console title in a technical capacity. • Familiar with working with a globally distributed group. • Japanese language skills are a plus. • Experience working with external partners.
Responsibilities
• Serve as the primary technical relationship manager for a portfolio of Korean game developers and publishers. • Build trusted, long-term relationships with technical leaders and development teams across the Korean games industry. • Lead partner engagements and collaborate with teams around the world to deliver a consistent, high-quality developer experience. • Bridge the technical and business aspects of game development by working closely with Developer Technology Group (DTG) engineers and business account management teams. • Meet regularly with assigned partners to proactively identify project risks, technical challenges, support requirements, and opportunities for collaboration. • Maintain strong ownership of partner accounts and game titles, driving issues to resolution and ensuring an exceptional partner experience. • Represent the voice of Korean development partners internally, collecting feedback and advocating for product and service improvements. • Recommend and promote PlayStation development best practices and technical guidance. • Deliver onsite technical support, workshops, and training sessions for partner studios. • Contribute to technical training events, postmortems, advisory panels, and knowledge sharing across the global organisation. • Travel frequently to Korea and Japan to visit partner studios and Sony Interactive Entertainment offices.
Benefits
• Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. • PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognised as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. • PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. • The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. • Discretionary bonus opportunity • Hybrid Working (within Flexmodes) • Private Medical Insurance • 25 days holiday per year • Subsidised Café • Free soft drinks • Access to cycle garage and showers • Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. • Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. • Equal Opportunity Statement:
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