1password - Senior Atlassian Administrator

• 6+ years of hands-on Jira administration experience in a large-scale enterprise environment. • Deep experience managing Atlassian Cloud Enterprise ecosystem, including an understanding of cloud architecture, product organizations and sandbox environments. • Deep expertise in Jira configuration: workflows, issue type schemes, permission schemes, notification schemes, custom fields, screens, and components. • Proven experience designing and governing Jira at scale, building standards for how teams use the platform. • Strong Jira Automation skills. You can build complex automation rules, maintain them, and explain the trade-offs. • Solid understanding of Jira REST API’s, webhooks, and basic scripting (e.g., python, javascript, groovy) for advanced integrations. • Experience with Statuspage administration. Confluence and Jira Service Management experience is a plus. • Excellent communication skills. You can explain a workflow decision to an engineering lead and a permissions change to a legal team, without using different brains for each. • Experience aligning Atlassian configuration with corporate compliance and audit standards. • Experience with vetting, implementing, and governing third-party marketplace apps (e.g., Scriptrunner, structure tools, advanced reporting) • Familiarity with IT Service Management (ITSM) principles. • A bias toward simplicity and sustainability. You build configurations that teammates can understand, maintain, and hand off. • A profound respect for security and privacy. You think about access controls before someone asks you to. • What you can expect: • Champion the strategy for clean data architecture and own the architecture, configuration, and governance of 1Password's Atlassian platform, starting with Jira and Statuspage. • Participate in the company's Jira Council, a cross-functional governance group that keeps the platform aligned with organizational needs. You'll triage requests, assemble the right stakeholders, and drive decisions that balance platform integrity with how the business is evolving. • Partner with engineering, product, IT, and security teams to understand how they work and build Atlassian platform solutions that fit the way people operate. • Design and enforce Atlassian platform governance standards: project creation policies, workflow standards, naming conventions, field usage, and permission models. • Build and maintain Jira automations to reduce manual work and improve data quality across the platform. • Lead Atlassian tool onboarding for new teams and programs. Create training materials, run enablement sessions, and be the subject matter expert people trust to point them in the right direction. • Own the Atlassian vendor relationship and help shape the platform roadmap as the suite expands. • Identify technical debt, configuration drift, and process gaps. Build a backlog, prioritize it, and work through it. • Partner with others in IT on integrations between Atlassian tools and other enterprise systems (e.g., Slack, Identity Providers, CI/CD pipelines, or CRM tools). • Evaluate, manage, and audit third-party apps and plugins to ensure platform stability, performance, and security compliance. • Document configurations, workflows, and decisions so the platform is maintainable by the broader team. • Keep security and privacy front of mind across every configuration decision you make. • USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. • Canada-based roles only: The annual base salary for this role is between $117,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. • At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. • This posting is for an existing vacancy. • At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. • You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. • How we work with AI • We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. • This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. • Our approach to remote work