flaglerhealth - Onsite - Medical Assistant (MA) - Certified (CMA)
Requirements
• Nationally certified Medical Assistant holding the CMA (AAMA) credential. This is a firm requirement. • Minimum 2 years of experience as a Medical Assistant in a clinical office or remote care setting. • Background in healthcare administration, clinic operations, or front-desk management is a plus. • Proficiency with Zoom, Slack, and online patient enrollment platforms. • Personal laptop with a working microphone, camera, and reliable internet connection. • Quiet, dedicated workspace available for remote work when the hybrid schedule is introduced. • PROFESSIONAL ATTRIBUTES • Calm, articulate, and professional conduct when interacting with federal auditors or healthcare officials. • Excellent verbal and written communication skills with an emphasis on empathy and patient support.
Responsibilities
• MEDICARE SITE INSPECTION COMPLIANCE • Serve as the sole dedicated physical presence at the facility during all posted operating hours. • Act as the immediate, professional point of contact when a MAC field inspector arrives unannounced. • Escort inspectors through the facility and respond to operational questions factually and without elaboration. • Confirm each morning that the facility is open, utilities are operational, and equipment is functioning before 10:00 AM. • Verify that external business signage is visible and in compliance. • Maintain strict physical HIPAA compliance, including locked medical records storage and secured server areas. • Maintain the Readiness Binder at the front desk at all times, containing: • Active state facility licenses • IRS CP-575 forms • Current building lease • Copy of the submitted 855B application • These duties are performed during on-site hours when inspection coverage permits and will expand to full-time remote clinical work as the hybrid schedule is introduced. • Facilitate patient enrollment into Flagler's RTM portal. • Make daily outbound calls and send text messages to patients to document health status and maintain engagement. • Collect and document patient health information, including medical histories, current health status, and new or evolving symptoms. • Send evidence-based health support resources to patients, including stretching guides, light exercise videos, and meditation content. • Participate in ongoing company training sessions and team check-ins. • Maintain strict patient confidentiality in full compliance with HIPAA regulations and Flagler company policies. • Ability to work independently and take initiative without close supervision. • Demonstrated commitment to HIPAA compliance and patient privacy. • PREFERRED CLINICAL BACKGROUND • Candidates with experience in any of the following specialties are strongly preferred: • Physical and Rehabilitation Medicine • Sports Medicine
Benefits
• Contractor position at $20.00 per hour. • A path toward a hybrid schedule as the clinical program grows and staffing expands. • Opportunities for professional growth within a Series B technology-driven healthcare company. • A direct, collaborative team culture that values precision, ownership, and patient outcomes. • This is what you can expect of your teammates at Flagler: • Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems. • Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. • Don’t take things personally: We value and react quickly to constructive feedback. • Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly. • Be Right: We are highly detailed oriented and try to be right, a lot.
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