pebl - HR Specialist, Onboarding EMEA

• How You'll Make An Impact • Coordinate all aspects of onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers. • Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert. • Manage client relationships in conjunction with members of the client services team • Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset • Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA • Assist in training new members on your team • Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information • Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs • Be aware of applicable Collective Agreements and partner with required teams to ensure compliance • Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development) • Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution • Other duties as assigned… as a high-growth company, we embrace supporting ALL areas of the business • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Bachelor’s degree in Human Resources or equivalent experience • 4-6 years of Human Resources experience required • Business proficiency in the English language required • Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information • Excellent presentation, verbal and written communication, and listening skills • Technology-literate, including Google & Microsoft Office suite • Excellent communication and interpersonal skills • Friendly and professional demeanor • Conflict handling and resolution skills • Advanced knowledge of employment law • Empathy and an approachable demeanor • Attentiveness and honesty • Interest in international business and contributing at a consistently high level • Nice to have: previous experience working within EOR or HR Outsourcing • Nice to have: previous experience working through CRM systems • Our Commitment to You • At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include: • Flexible Time Off – Take the time you need to recharge. • Parental Leave – Support for growing families. • Health and Dental Insurance – Where applicable, to cover you and your loved ones. • Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success. • Please visit our career page for more information https://hellopebl.com/company/careers/.