Omada Health - Chief Revenue Officer
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Requirements
• 15+ years of commercial leadership with demonstrated experience scaling organizations through order-of-magnitude growth, not just incremental expansion. • Track record in healthcare, digital health, or health services where clinical outcomes and commercial success are intertwined. • Proven success in payer and employer sales, including Medicare and large self-insured accounts, with experience navigating regulatory-dependent market expansion. • History of building commercial organizations from earlier-stage to large-scale—not just inheriting mature teams. • Experience managing complex, multi-year commercial transformations where early decisions materially shape long-term performance. • Leadership Profile • Leadership Profile • Bold, decisive leader with a bias toward action and a track record of making high-quality decisions under uncertainty. • Strong fit with and belief in Omada’s values. • Natural pioneer who has opened new channels, created new business models, and entered markets that did not previously exist. • Strong enterprise mindset with the ability to influence peers, drive cross-functional alignment, and put the company first. • Proven ability to set best-in-class standards and continuously raise the bar on organizational performance. • Clear instinct and drive to win, with demonstrated ability to push teams beyond what they believed possible. • Strategic, Operational & Planning Depth • Deep understanding of value-based care, outcomes-based contracting, and healthcare economics. • Experience at the intersection of commercial strategy and health policy, including government affairs or payer advocacy. • Demonstrated ability to build phased, multi-year commercial operating plans that sequence capability investments, channel activation, and market-shaping initiatives against financial constraints. • Experience orchestrating the interplay between enterprise sales and consumer marketing, understanding how brand investment and direct-to-consumer motions can lift B2B conversion and enrollment. • Track record of making investment timing decisions that balance aggressive growth ambitions with P&L discipline. • Sophisticated risk management capabilities—able to build contingency plans while executing ambitious targets. • Strong systems thinking with the ability to identify and implement enabling technologies and processes for a scaling organization. • Expertise in performance management, resource allocation, and organizational design through multiple stages of growth. • Success Metrics • Success Metrics • Growth and Market Performance • Revenue, enrollment, and covered lives growth tracking ahead of plan. • Market access expansion contributing meaningfully to growth through Medicare, employers, health plans, and other strategic channels. • Consumer marketing and brand investment demonstrably improving enterprise conversion and enrollment performance over time. • Commercial plans and investment milestones clearly linked to sustainable P&L performance. • Commercial Organization Health • World-class commercial team built and scaled through successive phases of growth. • Performance management and culture that attract and retain top talent that reflect Omada’s values. • Cross-functional partnership effectiveness with Product, R&D, Executive Leadership, and the B2C leader. • Quality and timeliness of strategic decision-making across all commercial domains. • This role is an opportunity to lead the commercial strategy behind one of the most ambitious growth stories in digital health. The mandate is bold: expand access, accelerate growth, and build a commercial organization that can scale Omada’s impact over time.
Responsibilities
• Commercial Planning, Sequencing & Investment Strategy • Build and own a multi-year commercial plan that maps specific capabilities, channels, and investment levers to Omada’s growth priorities. • Sequence commercial investments with discipline and judgment—partnering with the B2C leader to determine when to invest in direct-to-consumer efforts, brand marketing, channel partnerships, and field expansion. • Translate long-term growth ambitions into a living operational blueprint that identifies which capabilities, infrastructure, brand assets, and market conditions must be built in advance. • Manage the tension between front-loaded investment and financial sustainability, making phased bets that are measurable, defensible, and adaptable as market signals evolve. • Partner with the B2C leader to architect the interplay between B2B sales execution, B2C awareness, consumer marketing, digital acquisition, and channel strategy to improve conversion and enrollment over time. • Continuously reassess and adapt the plan as market conditions, competitive dynamics, and P&L realities evolve—this is not a static roadmap, but a dynamic operating model. • Commercial Leadership, P&L Ownership & Execution • Lead the entire commercial organization, including all direct and indirect reports, with full P&L ownership and budget authority over commercial investment decisions. • Set the agenda, identify the ways and means to achieve targets, assign accountability, allocate resources, and make final decisions on commercial resourcing. • Push the team to achieve and exceed ambitious growth targets while building operating discipline and predictability. • Set best-in-class standards with bold decision-making, always looking for ways to improve the team, the organization, and Omada’s competitive position. • Operate with a high degree of autonomy, requiring minimal oversight given the breadth and criticality of the role. • Organizational Build-Out and Talent and Culture Strategy • Build the commercial organization required for Omada’s next stage of scale, recognizing that future growth will demand different capabilities, structures, and systems than today. • In partnership with HR, drive talent acquisition, organizational redesign, and the creation of new functions as the company scales. • Establish clear performance management and calibration standards that build a strong culture and attract world-class commercial talent. • Redesign the organization, processes, and systems as the company evolves—this is continuous transformation, not a one-time build. • Integrate AI throughout the commercial organization in ways that create tangible productivity gains and measurable financial impact. • Strategic Decision-Making and Risk Ownership • Make timely, high-quality decisions with sound judgment in a business where sequencing, speed, and quality of execution matter deeply. • Listen effectively to stakeholders, then make decisive calls on strategy and execution without delay. • Take calculated risks both big and small, demonstrating a clear instinct and drive to win and set market standards. • Own commercial risk management and build contingency plans for periods of heightened execution complexity. • Establish the commercial team’s AI strategy to drive growth and improve internal operations in measurable ways aligned to financial targets. • Clinical-Product-Commercial Integration • Partner deeply with Product and R&D to develop market feedback loops shape product value propositions and inform roadmap priorities based on business needs, customer requirements, and market competitiveness. • Drive the integration of GLP-1 support, clinical protocols, and engagement design into the commercial value proposition. • Cross-Functional Partnership and Enterprise Leadership • As a standing member of Executive Leadership (EL), work effectively with EL team members to define long term strategy, resources, culture, and priorities. • Take an enterprise-first mentality and help other executives arrive at the right choices for the company—not just advocate for the commercial organization. • Drive change across the commercial team and broader business to optimize processes for a growing and scaling organization. • Oversee systems and technology needs to enable commercial success at scale. • What Makes This CRO Different • This is not a traditional CRO role. The right candidate will be distinguished by: • Market creator, not just market capturer. Omada is looking for a leader who can expand demand, open new pathways to growth, and help define the next chapter of the category. • Market creator, not just market capturer. • Commercial architect, not just commercial operator. This leader must build a sequenced, multi-year operating plan that knows which levers to pull, when to pull them, and what the P&L can sustain. • Commercial architect, not just commercial operator. • Ecosystem strategist, not just sales leader. Medicare expansion and broader access strategy require a leader who understands the intersection of growth, policy, and market structure. • Ecosystem strategist, not just sales leader. • Product thinker, not just commercial executor. Sustainable growth requires a CRO who understands how product, outcomes, and market value reinforce one another. • Product thinker, not just commercial executor. • Organizational architect, not just team manager. The commercial engine will need to evolve significantly as Omada scales. • Organizational architect, not just team manager. • Autonomous operator, not delegated executor. This leader functions as the President’s true commercial peer, not a report waiting for direction. • Autonomous operator, not delegated executor.
Benefits
• Competitive salary with generous annual cash bonus • Remote first work from home culture • Flexible Time Off to help you rest, recharge, and connect with loved ones • Generous parental leave • Health, dental, and vision insurance (and above market employer contributions) • 401k retirement savings plan • Lifestyle Spending Account (LSA) • Mental Health Support Solutions • It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! • Cultivate Trust. We listen closely and we operate with kindness. We provide respectful and candid feedback to each other. • Cultivate Trust. • Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. • Seek Context. • Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. • Act Boldly. • Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work. • Deliver Results. • Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. • Succeed Together. • Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it. • Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information. • We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. • Below is a summary of salary ranges for this role in the following geographies:
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