agiloft - Senior Solution Architect
Requirements
• Education: Bachelor’s degree in a technical field or equivalent experience. • 4-8 years of experience as a Solution Architect in Legal Tech/CLM or demonstrated equivalent experience. At least 1 year experience with Agiloft is a plus. • Strong analytical and problem-solving skills, with expertise in SaaS technologies and database concepts. • Proven ability to manage timelines, business requirements, and client expectations in complex projects. • Exceptional communication, presentation, and technical writing skills. • Demonstrated leadership and mentorship capabilities. • Growth mindset and willingness to contribute beyond the scope of the role to support company success • Experience with LegalTech and/or CLM platforms. • Familiarity with enterprise systems like Salesforce, Microsoft Dynamics, or CLM-adjacent tools (e.g., Sourcing, Procurement, CPQ). • Advanced skills in Excel, data wrangling tools (e.g., Alteryx), and visualization tools (e.g., Power BI, Tableau). • Knowledge of scripting, coding, or API integration development.
Responsibilities
• Lead the design and architecture of customer’s Agiloft instance, ensuring solutions are clean, effective, scalable, maintainable, and meet the complexity of enterprise-level needs. • Capture, analyze, and document client requirements. • Develop comprehensive design documents and implementation plans for team collaboration and execution. • Provide mentorship and constructive feedback to junior team members, ensuring high-quality deliverables. • Manage client interactions, addressing escalations with a solutions-focused mindset. • Deliver thorough documentation and client training to ensure successful solution adoption. • Offer feedback to product and engineering teams to drive continuous product improvement. • Support and advise system integration (SI) partners to enhance overall implementation outcomes. • Contribute to internal initiatives aimed at improving implementation processes and client success. • Maintain current, deep knowledge of Agiloft product offerings, roadmap, and best practices. • Apply product knowledge effectively in delivering high-quality consulting services • Proactively learn and adopt new features, including AI-enabled capabilities, and translate them into customer value. • Actively and responsibly use AI to improve efficiency, productivity, and value delivery, continuously evaluating where AI can enhance processes, workflows, and outcomes.
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