belkins - Email Deliverability Specialist

• Hands-on experience with domain warmup, email reputation monitoring, and bounce log analysis • Working knowledge of DNS records: SPF, DKIM, DMARC setup • Experience with outreach platforms: (we use Reply.io, Smartlead, Lemlist), or a comparable tool • A systematic daily process you can describe without prompting - you build checklists, not react to fires • Resilience to change: at Belkins, processes evolve regularly, and this role evolves with them • English: Intermediate+ written (you'll communicate with clients and global teammates in text) • Background in technical support at a domain registrar or email platform support • Experience with deliverability analytics tools: Folderly, EmailGuard, MailReach, Glockapp, PlusVibe.ai • Understanding of cold outreach sequence logic and lead-to-send workflows • ## What's Special About Working at Belkins • Your own tool. You'll work daily with Folderly - a deliverability platform built in-house at Belkins. It's your instrument, and you know the team that built it. • Flexible schedule. Our team defines its own hours within business-hours availability. No one checks when you log in - they check what you ship. • Clear growth path. Junior → Middle → Senior, with a transparent skill matrix, regular performance reviews, and compensation that moves with your level - not with company mood. • A team that stays. Average tenure on this team is 3+ years. People join and build careers here. • AI-powered future. We're investing heavily in automation. By the time you hit your stride, some of the most repetitive parts of setup will be handled by AI - giving you more time for the work that actually requires expertise. • And everything in the standard Belkins package below. • ## You're Our Kind of Person If You • Can walk through your daily monitoring routine without being asked - you own your process • Move from "something's off" to "here's what I found and here's my fix" without waiting for direction • Stay steady when processes change - and they will, because Belkins is always moving • Are genuinely curious about how email infrastructure works at a technical level: DNS, ISP behavior, spam filter logic • Want more depth and ownership than your current role gives you - whether you're coming from technical support, domain administration, or outreach operations • ## What to Expect in Our Process • 2 - Practical Test (async, ~60–90 min) - a hands-on task related to domain diagnostics or sequence setup • 3 - Technical Interview (60 min) - with our Head of Delivery Ops and Senior EDS: a deep dive into your real technical experience and how you handle live situations • 4 - Head & Culture Interview (45–60 min) - a final conversation with company leadership to confirm mutual fit • If you're ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you! • At Belkins, we care deeply about our team members, and we prove it through: • Competitive pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. • Flexibility to thrive: Work where and how you’re most productive — whether from home or one of our three hubs (Kyiv and Lviv, Ukraine, and Warsaw, Poland). Our flexible hours aren’t just a perk, but a key to staying agile and focused. • Professional growth: We’re a launchpad for your career. With regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We’ve built an internal wiki for sharing insights and a library with the latest business books to keep you sharp. • Well-being focus: Your mental health is a priority. We offer a co-shared medical insurance plan, mental health lectures, and support for your overall well-being. • Recharge time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. • Language Support: English is vital for us, and we’ve got you covered with language lessons reimbursement to boost your skills for global communication. • Global sync: We align with U.S. holidays. • Memorable team experiences: Work hard, play hard. Our team-building events and all-hands gatherings stand out with humor, memes, and a lively atmosphere that makes teamwork genuinely fun.