valiantys - Delivery Director

• 🚀 Delivery Leadership • Collaborate with Practices and Consulting leadership to define staffing budgets, rolling forecasts, and pay planning aligned with business goals. • Define strategic direction for delivery processes, ensuring compliance with the Valiantys Project Management Framework and internal best practices. • Lead transformation initiatives by shaping scopes and ensuring engagement readiness and delivery standards in collaboration with the Head of Delivery Excellence. • 📦 Delivery and Resource Management • Monitor project performance to meet margin and client satisfaction targets, while ensuring compliance with internal governance and delivery standards. • Own staffing and resource allocation, securing effective handovers and enforcing consistent delivery practices across the team. • 📊 Capacity Planning • Collaborate with Practices to forecast and manage skill demand across your consulting team. • Allocate resources and adjust budgets as needed, exercising clear decision-making authority. • Develop contingency plans and coordinate regional or external support to maintain high utilization during demand peaks. • 💰 Budget and Financial Management • Define and manage the staffing budget for your business units, maintaining a rolling forecast aligned with evolving business needs. • Track financial performance with Finance, analyze variances, and adjust strategies to meet targets. • Review and approve client-facing commercial documents, and collaborate with EMEA Delivery leaders to ensure overall financial alignment. • 👥 Team Management • Manage people, fostering a high-performance culture through clear communication, feedback, and goal-setting. • Support team development, onboarding, and recruitment. • Ensure personal and team certifications, including Atlassian certification/accreditation. • 🤝 Client Engagement • Act as escalation point for client delivery issues in your region. • Collaborate with Sales to secure deals and ensure delivery alignment. • Drive improvements through analysis of client feedback (Client Net Score). • 🔁Continuous Improvement & Innovation • Identify and implement improvements in delivery practices and processes. • Contribute to new service offering development and innovation initiatives (AI) • Stay current on industry trends and promote team learning. • Your Team and Partners • You will report to the Head of Delivery EMEA • You will manage a team of Delivery Managers (your direct reports) • You will work closely with Project Managers (your indirect reports if applicable) • You’ll collaborate regularly with: • Consulting team • Practice teams • People & Culture team • other Delivery Directors (your peers) • ## Do You Have What It Takes to be our future Delivery Director ? • You bring proven leadership in managing complex delivery teams and functions. • You communicate clearly, manage stakeholders effectively, and make sound decisions under pressure. Analytical and structured, you’re driven by performance, quality, and client success. • You have a good awareness of AI in the enterprise and how it can drive value for clients. • You bring exposure to business development activities and combine a solid delivery mindset with a business-oriented approach, engaging confidently with clients to shape solutions and drive impact. • Languages & Location • You're fluent in German and English, and speaking additional languages is a plus. • This role can be based anywhere in Switzerland or in Germany and requires regular travel to our Berlin, Vevey and Berne offices. It follows a flexible hybrid working model, combining remote and on-site work.