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Jobs(38,923)/Customer Success Manager Role(794)/Mighty Networks (11) - Sales Operations Specialist
Mighty Networks

Mighty Networks - Sales Operations Specialist

Remote - USA *$20k - $30k2mo ago
RemoteJuniorNASoftwarePaymentsLogisticsCustomer Success ManagerSales ManagerRecruiterReportingCustomer SuccessNew Hire OnboardingCustomer TrainingContract Review

Requirements

• 1+ years of experience in recruiting coordination, people operations, HR, or an administrative role—or a recent graduate with relevant internship experience and a strong desire to build a career in talent and people operations. • Exceptional organizational skills with the ability to juggle multiple calendars, time zones, and competing priorities without dropping the ball. • A fast learner who picks up new tools, systems, and processes quickly and independently. • Strong written and verbal communication skills—you’re clear, professional, and warm in every interaction. • Comfort with technology and an eagerness to adopt AI tools and modern platforms to work smarter and faster. • Sound judgment when handling sensitive information with discretion and confidentiality. • A team-first mindset with the ability to build strong relationships across departments. • Intellectual curiosity—you ask great questions, dig into problems, and are always looking for a better way to do things. • Bonus: Exposure to applicant tracking systems (e.g., Greenhouse, Lever, Ashby) or HRIS platforms. • Bonus: Familiarity with technical roles and terminology (software engineering, product management, design). • You’re smart, curious, and energized by learning new things every day. • You move fast, stay organized, and thrive on keeping things running smoothly. • You treat every candidate and employee interaction as a reflection of the company and take pride in creating a great experience. • You believe in the power of teams and the magic of real-time collaboration. • You’re excited to explore what’s possible when AI becomes part of your recruiting and people ops toolkit. • You don’t let yourself get blocked—you figure it out and find a way forward. • You contribute ideas and opinions freely to make the hiring process and employee experience better for everyone.

Responsibilities

• Recruiting • Own interview scheduling and logistics across all open roles—technical and non-technical—ensuring a smooth, timely process from first screen to final round. • Serve as the primary point of contact for candidates throughout the interview process, delivering clear communication and a world-class experience. • Partner with recruiters and hiring managers to keep requisitions on track, flag bottlenecks, and maintain momentum across the hiring pipeline. • Manage and maintain our applicant tracking system (ATS), ensuring data accuracy, pipeline hygiene, and timely updates at every stage. • Coordinate and support interview panels, including preparing interviewers with role-specific information, scorecards, and debrief logistics. • Leverage AI-powered tools and modern recruiting technology to automate scheduling, streamline workflows, and improve operational efficiency. • Generate and distribute recruiting reports and dashboards to give hiring teams visibility into pipeline health and key metrics. • Support employer branding efforts by coordinating job postings, managing career page content, and assisting with recruiting events. • People Operations • People Operations • Coordinate the end-to-end onboarding process for new hires, including offer letter preparation, background checks, equipment provisioning, and Day 1 logistics. • Maintain and update employee records, HR systems, and people data to ensure accuracy and compliance. • Support benefits administration by fielding employee questions, coordinating open enrollment, and liaising with benefits providers. • Assist with offboarding processes, including exit interviews, system access removal, and knowledge transfer coordination. • Help plan and execute employee engagement initiatives such as team events, all-hands meetings, celebrations, and culture programs. • Track and manage people operations workflows including leave requests, employment verifications, and policy acknowledgments. • Contribute to the development and documentation of People Ops policies, handbooks, and internal resources. • Support performance review cycles by coordinating timelines, distributing materials, and tracking completion across teams. • Identify opportunities to improve people processes and bring forward ideas that enhance the overall employee experience.

Benefits

• A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking. • Comprehensive benefits, including health, vision, dental, and paid time off. • Clear opportunities for professional growth, including leadership pathways and skill development support. • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next. • Compensation: The base salary for this role ranges from $20,000–$30,000 USD, with exact compensation based on location, experience, and cost of living.

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