Mighty Networks - Engineering Manager (hands-on), Payments
Requirements
• Six or more years of experience as an engineer and at least one year leading/managing other engineers • Strong full-stack experience, ideally with Ruby on Rails and modern frontend frameworks • Experience working on payments, subscriptions, or billing systems in a real product • Comfortable integrating third-party payment providers such as Stripe or similar platforms • Actively technical and currently coding • Solid understanding of how payments work in practice, including checkout, subscriptions, retries, failures, and edge cases • Bias toward action and forward progress • Clear communicator who works well across engineering, product, and business teams • Comfortable making decisions in situations that are not fully defined • Interested in using AI tools to improve speed and output • How You Operate • You enjoy coding and do not see management as a step away from building • You think in terms of systems and outcomes, especially as they relate to revenue • You take ownership and follow things through • You move quickly and prefer shipping to overthinking • You believe in small iterations and continuous delivery • You take responsibility for helping your team move forward • You stay calm under pressure and handle fast-moving environments well • You have strong opinions but are open to changing your mind • You would rather ship something this week than spend weeks talking about it • Location • Remote. We are especially interested in candidates based internationally who bring a global perspective.
Responsibilities
• Contract Preparation & Support • Prepare, review, and process contracts, order forms, and renewal agreements for Sales and Customer Success teams • Track contract status through the sales and renewal cycle, coordinating with internal stakeholders as needed • CRM Data Management (HubSpot) • Perform data validation and quality audits within HubSpot across contacts, companies, and deal records • Support internal user training for Sales and Customer Success teams on HubSpot best practices • Dashboard & Reporting • Build and maintain sales and CS dashboards in HubSpot tracking pipeline health, quota attainment, and renewal rates • Respond to data requests from Sales, CS, and leadership with timely and accurate analysis • Conduct sales cycle analyses, win/loss reviews, and rep productivity assessments • Monitor data quality to ensure dashboard accuracy and reliability • Process Improvement • Process Improvement • Evaluate current sales and renewal workflows and identify opportunities for automation or standardization • Implement improvements using HubSpot workflows, sequences, and integrations to streamline the sales/renewal cycle • Maintain process documentation, playbooks, and SOPs • Invoicing • Issue and follow up on outstanding invoices via AR management system (Upflow) • Communicate with customers via email on collections and work with Sales/Customer Success to resolve outstanding balances
Benefits
• A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking. • Comprehensive benefits, including health, vision, dental, and paid time off. • Clear opportunities for professional growth, including leadership pathways and skill development support. • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next. • Compensation: The base salary for this role ranges from $20,000–$30,000 USD, with exact compensation based on location, experience, and cost of living.
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