Wheely - Associate Operations Manager
Requirements
• Academic Excellence: A degree in a highly quantitative field (Economics, Mathematics, Physics, or Engineering) from a top-tier university. You must have a strong foundation in first-principles thinking • Academic Excellence: • Analytical Curiosity: Exceptional logical skills with the ability to draw conclusions from data. While not a day-one requirement, you must have a strong desire to master data analysis tools (i.e. SQL, Python etc) • Analytical Curiosity: • Problem Solving: A natural ability to break down ambiguous problems into structured solutions. • Problem Solving: • Intensity & Ownership: Evidence of a high-performance mindset. We look for "finishers", this could be demonstrated through intense academic research, competitive sports, demanding internships, or complex personal projects. • Intensity & Ownership: • Communication: The ability to present complex ideas with clarity and structure. • Communication: • Ability to work from the Wheely Academy (Hammersmith, London) 5 days a week.
Responsibilities
• Operational Analytics: Utilise advanced data analytics to perform deep-dive root-cause analysis on marketplace inefficiencies. You are expected to translate complex data into clear, actionable insights and strategic recommendations that directly influence business performance. • Operational Analytics: • Marketplace Optimisation: Leverage predictive forecasting to anticipate market needs and deploy tactical levers including dynamic pricing, structured chauffeur incentives, and configuration adjustments. • Marketplace Optimisation: • Strategic Execution & Impact: Own the full execution lifecycle: from deploying localised configurations to monitoring post-launch performance. You will move beyond delivery to validate that every initiative achieves its intended business impact, iterating on tactics in real-time to ensure measurable improvements. • Strategic Execution & Impact: • Product and Operations Link: Act as the strategic link between Product and Local Operations to solve marketplace inefficiencies. You will translate local operational friction into technical requirements to further improve marketplace health and platform functionality. • Product and Operations Link:
Benefits
• Office-based role in West London • Competitive salary • Employee stock options plan • Private medical and dental insurance • Life and critical illness cover • Best-in-class equipment • Monthly credit towards Wheely journeys • Cycle to Work scheme • Professional development stipend • All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice
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