paralleldomain - Parallel Domain - Technical Account Director, Automotive
Requirements
• An engineering background. BS or MS in computer science, electrical engineering, mechanical engineering, robotics, or a related field. You started your career as an engineer and transitioned into customer-facing technical roles. • 8+ years of experience, with meaningful time owning complex enterprise technical accounts. Experience with global OEM customers is a strong plus. • Technical fluency in simulation, perception, sensor systems, ADAS tooling, ML infrastructure, or autonomous systems. You can discuss sim-to-real gap, lidar modeling, camera ISP pipelines, or HD map ontology without leaning on a teammate for every question. • Track record of managing multi-million dollar enterprise relationships at the depth this role requires. You have owned expansion, pricing, and strategic planning, not renewals alone. • Deep understanding of how large, matrixed organizations make decisions: org structure, procurement cycles, stakeholder dynamics, and the difference between a champion and a decision maker. • Program management instinct. You naturally track multiple concurrent workstreams, hold people to deadlines, and surface blockers before they become crises. • Strong commercial judgment: you drive contract structure, pricing, and expansion conversations. Relationship management is table stakes, not the ceiling. • Calm under pressure. This account has weight, visibility, and urgency. You absorb that and keep the team moving. • Fully remote. Must be willing to travel internationally, including Japan. • ## Strong signals • 3 to 5 years as an IC engineer at an OEM, Tier 1, or AV company before moving into customer-facing roles. • Experience as a Technical Program Manager, Technical Account Director, or Customer Engineering Lead at a simulation, developer tools, or autonomous systems company. • Experience managing OEM relationships in automotive or trucking, especially with international stakeholders. • Familiarity with closed-loop simulation, scenario-based testing, or sensor-in-the-loop workflows.
Responsibilities
• Own the account end to end: relationship, technical guidance, commercial, escalations, expansion, and renewal. • Be the single point of contact for every inbound and outbound communication with the customer. Set and hold internal SLAs on response times. • Guide the customer's technical approach to integration, simulation usage, and replica adoption. Spot risks early and proactively recommend the path that gets them to production faster. • Program manage 5 to 8 concurrent workstreams across PD and customer teams, driving alignment on status, progress, blockers, and decisions between both sides. • Build and maintain a deep org map across the customer's corporate family: decision makers, champions, blockers, budget holders, and how the entities connect to each other. • Run the customer cadence: weekly tactical syncs with the working team, monthly steering with leadership, quarterly executive business reviews with our exec team. • Drive multi-year account planning, expansion into new teams and use cases, and pricing conversations. • Coordinate internal PD resources (FDEs, engineering, product, finance, legal) so the customer sees one face and gets one answer. • Partner with our executive sponsors on the most senior customer relationships.
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