ShopBack - Product Lead, AI-Native (Special Projects)
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Requirements
• Strong Execution: Architect and build the first versions of our AI agents. You are the "First Builder” on this team. • Rapid Iteration: Move from ideation to a working prototype in days. You value Velocity over Complexity. • AI Implementation: Design and implementation of custom multi-agent AI solutions, integrating both state-of-the-art LLMs (OpenAI, Anthropic, Gemini) or suitable open models using modern orchestration frameworks such as Langchain’s LangGraph to create dynamic and scalable AI agents. • Data Driven: Work with our data teams to turn the trove of proprietary first part data into fine-tuned context for our AI agents. • Leadership: Lead, grow and develop a lean team of AI-native full-stack generalists who share your bias for action and product-first mindset. • Product Discovery: Spend time with prospective customers, including merchants, to understand their pain points. You define the problem before you build the solution. • AI Native: You understand foundational model latent space and RAG-enhanced architectures, and how to handle non-deterministic outputs. You know when an LLM is the answer and when a simple heuristic is better. • Full-Stack Capability: You can navigate the entire stack—from highly scalable Python-based agentic backends to a polished Flutter interface for cross platform UI/UX. • Collaboration: collaborate with cross-functional teams to integrate modern AI stacks into existing infrastructure without getting bogged down in red tape. • Impact First: You don't care about "lines of code"; you care about "GMV uplift" and “Users’ time and cost saved." • High Ownership: You treat this team with extreme ownership. You find the data you need, you talk to users, and you ship. • User Obsessed: You make something people want. And you realise that for an AI agent, the interface is the personality. You care about how the AI "feels" to the user.
Responsibilities
• ShopBack is building a lean, high-velocity AI-Native Special Projects team to build the future of AI agents for millions of users. As the Lead, you will lead a lean team of product generalists to build agents powered by AI. You will report to the CPO. • You are the bridge between ShopBack’s large first-party data moat and traffic, and the end-user experience. You will be 80% builder and 20% strategist. You will not manage via spreadsheets; you will lead by setting the architectural vision while also leading by executing and shipping hands-on. • Your Adventure Ahead • Strong Execution: Architect and build the first versions of our AI agents. You are the "First Builder” on this team. • Rapid Iteration: Move from ideation to a working prototype in days. You value Velocity over Complexity. • AI Implementation: Design and implementation of custom multi-agent AI solutions, integrating both state-of-the-art LLMs (OpenAI, Anthropic, Gemini) or suitable open models using modern orchestration frameworks such as Langchain’s LangGraph to create dynamic and scalable AI agents. • Data Driven: Work with our data teams to turn the trove of proprietary first part data into fine-tuned context for our AI agents. • Leadership: Lead, grow and develop a lean team of AI-native full-stack generalists who share your bias for action and product-first mindset. • Product Discovery: Spend time with prospective customers, including merchants, to understand their pain points. You define the problem before you build the solution. • Essentials to Succeed • AI Native: You understand foundational model latent space and RAG-enhanced architectures, and how to handle non-deterministic outputs. You know when an LLM is the answer and when a simple heuristic is better. • Full-Stack Capability: You can navigate the entire stack—from highly scalable Python-based agentic backends to a polished Flutter interface for cross platform UI/UX. • Collaboration: collaborate with cross-functional teams to integrate modern AI stacks into existing infrastructure without getting bogged down in red tape. • Impact First: You don't care about "lines of code"; you care about "GMV uplift" and “Users’ time and cost saved." • High Ownership: You treat this team with extreme ownership. You find the data you need, you talk to users, and you ship. • User Obsessed: You make something people want. And you realise that for an AI agent, the interface is the personality. You care about how the AI "feels" to the user. • ShopBackers' DNA • Grit - We tackle all challenges head-on, working together to solve problems and achieve success. • Hunger - We value hard work, and having relentless drive. • Speed - We move fast and have a bias for action, all to deliver maximum impact. • Impact - We focus on results, always aiming for the best possible outcomes and timelines. • Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles. • Exclusively for ShopBackers • Career progression paths and opportunities to take on greater challenges that help you realise your ambitions. • Be part of a winning team on a journey to global scale. • Competitive compensation based on your performance. • Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day. • Work-From-Anywhere benefit to enable you to thrive personally and professionally.
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