Unlimit - Account Manager
Requirements
• Driven – we need real self-starters; team members who thrive when the solution is unclear or the hill that needs to be climbed is vertical • Passionate – love what you do every day and have the ferocity to get things right – even if the decision is the tough one • Commercial Acumen – bring common sense to what sometimes appear complex dilemmas and focus on driving mutual growth for both Unlimit and your merchants • Simplicity – is key in what we do – guiding your merchants through decisions in a simple way • Data – be good with data analysis but more importantly know how to tell the data story • Planning – prioritize and plan what you need to do so to meet moving challenging deadlines • Minimum 3 years of experience in key account management, customer support, sales, or business development in the payments/card acquiring industry. Senior or team lead experience would be considered of great advantage. • University degree or equivalent in Economics, Business Administration, or relevant field of study • Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management • Ability to work independently, find solutions to complex challenges, possess strong organizational, ability to multitask and time management skills • Proficient English is a must, Spanish is a plus
Responsibilities
• Handling effectively the incoming leads, demonstrating technical selling skills and product knowledge, delivering effective presentations to potential and existing merchants • Relationship Management: establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience • Commercial/Portfolio Growth: By focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts • Feedback: Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to relevant functions • Coordinating the upscaling of the operations related to the Customer Success Department for the Brazil office, liaising with departments/teams involved in the delivery of our services.
Benefits
• Attractive remuneration package (base salary + commission) • Full-time employment, vacation, sick, and paid holidays • Modern workplace with all necessary equipment • A team of top international professionals to learn from • Multicultural working environment
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