Ping Identity - Senior Product Specialist
Requirements
• 5-7+ years of experience in IAM, cybersecurity, or customer-facing technical roles (e.g., solutions engineering, technical account management, product enablement, or consulting), with a track record of engaging at the executive level. • Proven ability to communicate with impact, from leading technical deep dives to delivering strategic presentations to executive stakeholders. • Broad technical fluency across authentication protocols and standards (OAuth, OIDC, SAML, FIDO, Passkeys) and the ability to connect these to risk, fraud, and identity verification domains. • Exceptional professionalism and presence, with the ability to build trust and credibility with enterprise customers and internal executives alike. • Demonstrated ability to translate complex technical topics into business value discussions for decision-makers. • Strong plus: deep understanding of MFA, fraud/risk engines, behavioral analytics, and identity verification technologies.
Responsibilities
• Represent the company with executive presence, delivering roadmap presentations and strategic briefings tailored for C-suite and senior leadership audiences. • Lead high-impact technical discussions and workshops, providing deep expertise across authentication, fraud detection, risk engines, and identity verification. • Serve as a trusted advisor to enterprise customers, framing technical solutions in the context of business outcomes, regulatory compliance, and risk management. • Act as a key voice of the field—capturing insights from customer engagements and market trends to influence product strategy and long-term roadmap. • Partner with account teams and solution engineers on critical customer engagements, ensuring successful evaluations, proof-of-concepts, and production deployments. • Create and deliver executive-ready enablement materials (strategic solution briefs, decision-maker guides, and thought leadership content) alongside technical resources like demo scripts and deep-dive guides. • Stay ahead of the curve by tracking emerging standards and technologies in identity, authentication, and fraud prevention, bringing a forward-looking perspective to customers and internal stakeholders.
Benefits
• You’ll work at the intersection of customer success and product innovation—helping enterprises solve real-world security challenges while bringing their voices directly into our product strategy. • Generous PTO & Holiday Schedule • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations) • Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
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