rula - Sr. UX Researcher (Remote)

• 5+ years of User Research experience with demonstrated success of building and scaling B2B SaaS, productivity tools, or operations platforms, with a clear track record of driving measurable impact in user retention, workflow efficiency, or task automation. • The ability to frame ambiguous product questions into clear, decision-oriented research plans. Experience connecting research questions directly to "build / don’t build / what to build" decisions. Experience conducting research with audiences in a multi-sided marketplace, such as consumers and professionals • The capacity to balance speed, rigor, and product constraints, such as proposing realistic research plans for a one-month timeline. • Experience influencing product strategy through research • Experience collaborating with PM, Design, Analytics, and other partners. This includes aligning with PMs on decisions and risks, challenging product direction constructively, and translating insights into design principles. • Experience conducting research with audiences in a multi-sided marketplace, such as consumers and professionals • Has conducted research across multiple connected product surfaces, such as mobile and web • Past work with internal clinical, support, operations, or other expert teams • Healthcare, mental health, or another sensitive product area exposure and experience • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend • We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.