Handshake - Senior UX Researcher, Handshake Al
Requirements
• Strong understanding of Al systems, LLM development workflows, and the role of human-in-the-loop data in model training and evaluation • Demonstrated experience leading UX research for complex, high-impact platforms—ideally across both consumer-facing and internal operations tools • Proven ability to deliver fast, high impact insights that accelerate product development and drive measurable impact • Experience informing content strategy, design, and workflows through research • Experience conducting research that directly improves overall services delivered to external users and operational workflows • Deep understanding of usability and design principles, and how UX research directly improves system clarity and efficiency • Experience using lean research methods—delivering insights in days, not weeks • Ability to synthesize qualitative and quantitative inputs, including product analytics, to tell a compelling user story • Highly collaborative, with a history of effective cross-functional work across product, design, engineering, operations, marketing, and leadership • Track record of influencing product direction by grounding teams in user needs, pain points, and research-backed opportunities • Experience embedding user-centered practices in fast-moving, iterative environments • We OfferHandshake delivers benefits that help you feel supported and thrive at work and in life.
Benefits
• Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel • Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions • Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders • Build a massive, fast-growing business with billions in revenue • Human data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data-intensive post-training techniques. We believe that data spend for AI training will increase by 3-5x in the next few years and continue for much longer as models take on new domains. Handshake AI supports all of the frontier AI labs, working on their most complex data at the largest scale. • The below benefits are for full-time US employees. • 🎯 Ownership: Equity in a fast-growing company • Ownership: • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching • Financial Wellness • 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching • Family Support: • 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend • Wellbeing: • 📚 Growth: $2,000 learning stipend, ongoing development • Growth: • 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office • Remote & Office: • 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days • Time Off: • 🤝 Connection: Team outings & referral bonuses • Connection: • Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.
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