OpenAI - Compensation Operations Manager

• You'll be responsible for: • Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes. • Design and maintain scalable processes that ensure accurate and efficient compensation administration. • Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams. • Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams. • Execute recurring compensation payout cycles, reconciliations, and operational close processes. • Execute compensation letter generation, distribution, tracking, and record management. • Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements. • Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy. • Field Support & Enablement • Serve as a key point of contact for compensation-related field questions and inquiries. • Build and maintain support resources, FAQs, documentation, and intake processes. • Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs. • 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles. • Deep experience administering variable compensation programs at scale. • Strong experience with compensation systems and operational tooling. • Experience executing payout cycles, quota workflows, plan administration, and compensation governance. • Demonstrated ability to build and improve scalable operational processes in high-growth environments. • Strong cross-functional stakeholder management and communication skills. • Strong analytical, systems, and problem-solving capabilities. • A hands-on approach with a high level of accuracy, ownership, and attention to detail. • Comfort balancing strategic context with day-to-day operational execution. • Experience supporting or scaling compensation operations during periods of rapid growth. • Familiarity with consumption-based or hybrid revenue models. • Experience implementing or administering compensation management platforms.