netboxlabs - Revenue Operations Manager
Requirements
• 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations or related roles within a SaaS or technology company • Strong experience administering and optimizing HubSpot, including workflows, automation, data management, reporting, and user support • Strong understanding of CRM architecture, data governance, and business process design. • Experience supporting forecasting, pipeline management, territory planning, and business reporting & providing actionable insights. • Experience building scalable processes and operating models in growing organizations • Excellent cross-functional communication and stakeholder management skills • High ownership mindset with the ability to operate independently in a fast-paced, evolving environment • Experience implementing AI-enabled workflows and automation solutions is strongly preferred • CRM & Revenue Operations: HubSpot • Sales Intelligence & Prospecting: Apollo.io http://Apollo.io • Meeting Intelligence: Fathom
Responsibilities
• DRIVE REVENUE OPERATIONS & BUSINESS EXECUTION • Support lead & pipeline reporting, performance dashboards, forecasting metrics and executive reporting. • Own day-to-day administration and optimization of HubSpot, including workflows, properties, lifecycle stages, permissions, automation, and data management. • Manage and optimize integrations across the GTM tech stack, ensuring accurate data flow and alignment between systems. • Partner with sales and marketing to define, operationalize, and evolve KPIs for campaign attribution, conversion, and forecasting. • Support annual planning initiatives and ongoing business performance analysis & partner with leadership on territory planning, capacity planning, quota administration, and operational decision-making. • Analyze business performance to identify bottlenecks, process gaps, and growth opportunities. • Develop dashboards and reporting that provide actionable insights across the funnel • Evaluate and implement automation and AI-driven solutions that improve productivity and scalability • ENABLE GTM SYSTEMS & PROCESS EXCELLENCE • Partner with business stakeholders to translate operational requirements into scalable CRM processes, automation, and system enhancements. • Establish and maintain CRM governance, including data quality standards, field management, documentation, and change control processes. • Ensure HubSpot effectively supports our go-to-market motions and business objectives • Leverage deep HubSpot knowledge to improve reporting, automation, lead management, forecasting, and operational workflows • Support integrations across the GTM tech stack • Conduct regular audits for data integrity and drive continuous improvements to process and tooling. • Help define scalable processes across the customer lifecycle, from lead management through renewal and expansion • Drive adoption of operational best practices, data governance standards, and process consistency across teams
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