Medsien - Remote Certified Medical Assistant- Bilingual Hindi / Gujarati / Punjabi
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Requirements
• Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc). • Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility. • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner. • Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns. • Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation. • Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines. • Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications. • Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information. • Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude. • Must speak and write English and at least 2 of Hindi, Gujarati, or Punjabi fluently
Responsibilities
• Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation. • Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors. • Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs. • Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems. • Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process. • Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien. • Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information. • Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients. • Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.
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