claritypediatrics - Medical Assistant (MA) - Remote, CA Location (Spanish-Speaker)

• Patient Scheduling & Coordination • Schedule and coordinate patient appointments across the care team using EHR and scheduling systems • Respond to patient inquiries regarding appointment availability and reschedule as needed • Track and reduce no-show rates by sending reminders and proactive outreach to families • Manage scheduling logistics including confirmation calls/messages and appointment preparation • Data Collection & Forms Management • Gather, organize, and maintain patient intake forms, medical histories, and relevant documentation • Verify patient information is complete and accurate in the EHR system before clinical visits • Provider & Referring Physician Communication • Reach out to referring providers to establish care, obtain medical records, and clarify patient history • Support care coordination by communicating appointment outcomes and updates to referring providers • Track referral status and follow up on outstanding items with external providers