Oscar Health - Bilingual Medical Assistant (Part-Time)

• Provide live video virtual check in and check out support for patients • Provide live phone and messaging support for patients • Provide support for your Care Team, including virtual physicians, APPs and RNs • Plan for each patient's medical needs from initial outreach, care coordination, to resolution • Assist with the order process, including sending requisition forms and coordinating referrals • Close the loop with providers after referrals are made, including collecting patient notes from providers • Schedule appointments with patients for follow up care • Call providers and facilities to clarify information and help solve complex cases • Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors) • Compliance with all applicable laws and regulations • Other duties as assigned