Imagine Pediatrics - Resource Specialist Care Manager
Requirements
• First and foremost, you’re passionate and committed to reimagining pediatric health care and creating a world where every child with special health care needs gets the care and support they deserve. In this role you will need: • LMSW strongly preferred • License/certification preferred (LMSW, CCMC, C-SWCM) • 2-3+ years experience in social service case management required • Minimum 1 year of experience working with pediatric population required • Knowledge and application of motivational interviewing practices and/or techniques • Comfortability working with acute populations and familiarity with school and community resources highly preferred • Experience with providing telehealth services and engaging with families in a remote environment • Bilingual Spanish strongly preferred
Responsibilities
• As a Resource Specialist Care Manager, you will work with the families of medically complex children providing emotional support, care coordination, and resourcing support in navigating the healthcare system. You leverage an integrated technology platform and are complimented by an entire interdisciplinary team including physicians, RNs, care team assistants, mental health therapists, community health navigators, pharmacists, dietitians, and more. In this position, you will: • Conduct thorough assessments, exploring the current medical, behavioral, and complex social needs. • Identify barriers to care, such as food insecurity, unstable housing, transportation challenges, and insurance limitations. • Collaborate with families and multidisciplinary teams to establish individualized care goals. • Develop and maintain an integrated care plan addressing medical, behavioral, and social needs. • Ensure timely follow-up on referrals, evaluations, and treatment recommendations. • Offer education to families about navigating local resources and agencies. • Provide emotional support and guidance when families are facing challenging situations. • Advocate for resources and removal of barriers and connect families with available resources. • Build and maintain relationships with community organizations that serve children with medical and behavioral health complexities. • Stay informed on emerging programs and resources relevant to the population served. • Represent the organization at community events, health fairs, and resource meetings. • Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress. • Perform other duties as assigned.
Benefits
• The salary range for this position ranges from $70,000-77,000 annually in addition to competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. • We provide these additional benefits and perks: • Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer • What We Live By We’re guided by our five core values: • What We Live By • Our Values: • Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. • Children First. • Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. • Earn Trust. • Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. • Innovate Today. • Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. • Embrace Humanity. • One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together. • One Team, Diverse Perspectives. • We Value Diversity, Equity, Inclusion and Belonging
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