Postman - Technical Enablement Program Manager

• Build and scale technical enablement programs • Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle. • Develop scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements. • Develop technical accreditation and certification programs • Create structured technical accreditation programs that validate expertise in Postman’s platform and API workflows. • Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities. • Enable Solution Engineers for successful customer evaluations • Ensure SEs have strong technical acumen on Postman’s platform and how it fits into modern API and developer workflows. • Build programs that strengthen: • Technical discovery and solution mapping • Technical storytelling and demo delivery • Proof-of-Value (POV) design and execution • Develop reusable demo frameworks, technical assets, and playbooks to support customer evaluations. • Enable Customer Solution Engineers to drive adoption and success • Ensure CSEs are equipped to guide customers through technical onboarding and implementation. • Build enablement programs focused on: • Driving platform adoption and usage • Best practices for scaling Postman across teams • Supporting complex customer technical issues, including P0 technical support scenarios • Guiding customers through enterprise API workflows and governance. • Partner cross-functionally across the company • Collaborate with Product and Engineering to translate new platform capabilities into training, labs, and technical learning content. • Partner with Sales Engineering and Customer Success leadership to identify skill gaps and prioritize enablement initiatives. • Work with Product Marketing and RevOps to support new product launches and technical go-to-market initiatives. • Measure impact and continuously improve • Define and track success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics. • Gather feedback from the field to continuously improve enablement programs and learning experiences. • 5+ years of experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company. • Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams. • Strong understanding of API platforms, developer workflows, or technical SaaS products. • Proven experience building technical training programs, certifications, or enablement frameworks. • Ability to translate complex technical concepts into clear, practical learning experiences. • Strong program management skills with the ability to drive cross-functional initiatives across global teams. • Excellent communication and facilitation skills, with experience delivering workshops or technical enablement sessions. • A data-driven mindset with the ability to connect enablement initiatives to customer outcomes and business impact. • Experience with learning platforms (LMS), enablement tools, and content management systems is a plus. • The reasonably estimated base salary for this role ranges from $117,000 to $150,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, experience, and location. • What Else? • What Else? • In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. • At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom. • Our Values • Our Values • At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. • Equal opportunity • Equal opportunity