Eucalyptus - Head of New Verticals

• Drive commercial strategy at the category level: Own the P&L per vertical, define pricing models and growth levers, and work with the Director of New Verticals to build a clear pathway to long-term sustainability. Work with the S&O leads, and the commercial team, to ensure pricing and discounting strategies are sustainable. • Drive commercial strategy at the category level: • You're a ruthless operator with a builder's instincts — energised by early-stage environments, comfortable with ambiguity, and able to bring structure and momentum to complex launches. You have likely got some experience working in larger organisations, understanding the importance of regular, structured communications to the team. You care deeply about patients and hold yourself to a high bar on quality. • Strong commercial and operational track record (5+ years): You've owned the execution of new products or category launches — from early proposition through to market — and have the scars and wins to prove it. • Strong commercial and operational track record (5+ years): • Experience in health, D2C or subscription businesses: You understand what it takes to build high-trust patient or customer experiences, and you bring a genuine interest in improving people's health outcomes. • Experience in health, D2C or subscription businesses: • People leadership: You've managed and developed teams, and you know how to give your direct reports the clarity, support, and challenge they need to do their best work. • People leadership: • Cross-functional coordination at pace: You've worked across product, clinical, marketing, and ops teams — aligning people around shared goals and moving quickly without losing quality. • Cross-functional coordination at pace: • Data-driven and outcome-obsessed: You interrogate data, run experiments, and iterate fast — focusing on the actions that meaningfully move the needle on engagement, satisfaction, and retention. • Data-driven and outcome-obsessed: • Behaviours & Attitudes • Patient-first mindset: You hold a high bar for clinical quality and empathy, ensuring every vertical we launch genuinely improves patient health and experience. • Patient-first mindset: • Entrepreneurial and structured: You're creative, resourceful, and comfortable in uncertainty — but you also bring the follow-through and operational discipline to land complex launches well. • Entrepreneurial and structured: • Strong communicator: You can represent the new verticals strategy clearly to country managers, senior stakeholders, and your own team — adapting your message without losing the thread. • Strong communicator: • Curious and growth-oriented: You actively seek new perspectives, adapt based on evidence, and embrace the learning curve of building in new health domains. • Curious and growth-oriented: • Direct experience in health or preventative care — particularly across our new business lines (diagnostics, hair loss, menopause, TRT) • Experience working across international markets or with country-level general managers • Background in PR, comms strategy, or supply chain coordination for consumer launches • Successful track record in launching and scaling subscription-based health services • At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.