taptapsend - People Operations Lead

• 8+ years in a high-performing, analytical environment; consulting, business operations, finance, or a fast-growing startup, including experience leading a function or team • Strategic and transformative mindset; you are capable of rethinking traditional processes to drive organisational change and deliver long-term business impact • Strong track record of building systems and processes from scratch and owning them at scale • Highly analytical; comfortable building dashboards, working with data, and using metrics to drive decisions • AI-native in your approach; you actively use AI tools to work faster, build smarter, and automate what doesn’t need to be manual • Excellent communication and stakeholder management skills; able to work across functions and influence others • Proven people leadership; you’ve built, managed, and developed high-performing teams, and can set direction, coach, and hold a high bar • This is a fully office-based role, requiring attendance in the office five days per week. Candidates should be comfortable working on-site full-time and value the collaboration and pace of an in-person environment. • Outgoing - you love speaking to people and enjoy building meaningful relationships • Execution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementation • Mission Oriented - you are passionate about working for a net positive organisation / tech for good • Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment • Driven - you thrive in a fast-paced, target oriented company • TAPTAP VALUES  https://www.taptapsend.com/our-values • Propose solutions • Be proactively candid, with yourself and others • Love the particular • Create positive energy • Maybe, even have fun