Baringa - Learning and Development Operations Advisor
Requirements
• Strong organisational and planning skills, managing multiple priorities and delivering to deadlines with minimal supervision • High attention to detail, with clear accountability for data, reporting accuracy and delivery quality • Confident verbal and written communicator, engaging stakeholders effectively and representing L&D with credibility • Proactive and solutions-focused, identifying issues early and taking ownership to resolve them • Confident across Microsoft Office (Outlook, Excel, PowerPoint, Word) and LMS platforms (e.g. Docebo) • Experience owning and improving operational processes, programmes and delivery • Thrives in fast-paced environments, adapting quickly to changing priorities • Digital and AI mindset, actively using new technologies to streamline processes, automate tasks and improve ways of working • What a career at Baringa will give you • Putting People First. • Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: • Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. • Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. • Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. • Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. • Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. • Diversity and Inclusion
Responsibilities
• Act as a trusted L&D point of contact, managing the inbox, triaging queries and ensuring consistent, high-quality support across learners, facilitators and stakeholders • Own end-to-end coordination of the learning curriculum, ensuring sessions are seamlessly scheduled, communicated and delivered to a high standard • Produce and interpret reporting and insights (e.g. attendance, utilisation, risks), using data to spot trends, inform decisions and drive improvements • Establish clear tracking and governance across learning activity, leveraging data and tools to proactively manage risks and optimise delivery • Lead learning logistics end-to-end, creating efficient, scalable approaches to delivering sessions across venues, materials and communications • Provide in-session support, partnering with facilitators to deliver a high-quality learner experience • Own operational delivery across core programmes and workstreams, collaborating closely with Learning Specialists and stakeholders to ensure alignment and quality • Take ownership of day-to-day operations, identifying risks early and solving problems to maintain smooth delivery • Drive continuous improvement across processes, tools and ways of working, embedding automation, AI and best practice to increase efficiency and scalability • Partner closely with Learning Technology to explore and implement new capabilities, improving systems, automation and overall user experience • Support and coach team members, sharing knowledge, building capability and contributing to a high-performing team culture
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