teya - People Operations Excellence Analyst
Requirements
• Very organised, with a strong eye for detail • A clear, simple writer — you can explain a process so anyone can follow it • Comfortable with everyday tools like Word, Excel, and Google Workspace, and happy to learn new systems • Curious and a quick learner who enjoys understanding how things work • Reliable, and able to manage your own tasks and deadlines • A team player who’s comfortable asking questions and working with different people • Any experience in operations, admin, People/HR, or a process-focused role is a bonus, but not essential — attitude and a willingness to learn matter most
Responsibilities
• Write clear, step-by-step guides for how we do things Keep our process maps and documents up to date and easy to find Help update reports and dashboards • Help track key numbers and understand what they’re telling us • Support small projects that improve how we work • Keep our help guides and self-service pages simple and useful • Help review how work gets done and suggest better ways • Help test and roll out new ways of working • Notice things that aren’t working well and flag any gaps • Help the team stick to our agreed ways of working • Help keep our systems and process documents current • What good looks like • Your guides are clear, correct, and finished on time • Reports are accurate and reliable • Documents follow our agreed format It’s easier for the team to see how things are running • You get stuck in and help make our ways of working better
Benefits
• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support • Cycle-to-Work Scheme Health and Life Insurance • Pension Scheme • 25 days of Annual Leave (+ Bank Holidays) • Office snacks every day • Friendly, comfortable and informal office environment in Central London
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