masabi - People Operations Partner
Requirements
• Experience in a tech or scaling environment, where processes are evolving and not fully built yet • Familiarity with UK or EMEA employment practices • Familiarity with HR systems like BambooHR, and confidence picking up new tools quickly • Experience supporting remote or globally distributed teams • Some exposure to vendor management, payroll inputs, benefits or EOR models
Responsibilities
• Own the running of People Operations across a globally distributed workforce, from employee queries and lifecycle changes to onboarding, offboarding, contracts, benefits and HR systems • Partner with the wider People team to deliver key People programs such as performance reviews, engagement surveys, compensation cycles and probation tracking • Build and improve processes, workflows, programs and self service experiences so they’re clear, consistent and easy to follow • Keep people data accurate and useful, maintaining BambooHR, supporting reporting and giving the team visibility when they need it • Keep core People Operations compliant, organised and audit-ready across systems, training, documentation and employee records • Work closely with Finance, IT, People Partners and external providers to keep payroll inputs, onboarding, EOR processes and vendors running smoothly • Build more scalable and thoughtful People Operations as Masabi grows, improving employee experience across key moments in the employee lifecycle
Benefits
• 25 days of holiday per year plus the option to buy another 5 days pro-rated • Private Healthcare via AXA, including pre-existing conditions and mental health • Life Insurance • Menopause support • Choice of workstation • Ability to work for up to 3 months per year from any country in the world (certain limitations) • Pension scheme • Training allowance of up to £1000 per year • £200 annual allowance for any home office need or improvement • Enhanced family leave pay • Cycle to work scheme • Regular social gatherings with a monthly allowance for each employee • Fun and collaborative environment with a focus on making a difference in the world • Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all. • // We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work. • Whoever you are, just be yourself. • // We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions. • Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are. • Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey. • Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load. • We’re already powering journeys - are you ready to join us?
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