Cresta - Senior Forward Deployed Engineer (AI Agent)
Requirements
• Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives. • Demos & Iteration: • Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams — identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings. • Project Coordination: • Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI. • Partner Cross-Functionally: • Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning. • Technical Guidance: • Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. • Education: • Experience: 3+ years of experience in software development, AI/ML engineering, or system integration. • Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code. • AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred. • AI/ML Knowledge: • AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred. • AI Agent Frameworks: • Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring). • Cloud & DevOps: • Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines. • Integration Expertise: • Communication: Excellent communication and project management skills. • Communication: • Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions. • Analytical Approach: • Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions. • Collaborative Builder:
Responsibilities
• AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools. • AI Agent Development: • System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration. • System Integration: • Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments. • Performance Optimization: • Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
Benefits
• We offer a comprehensive and people-first benefits package to support you at work and in life: • We offer Cresta employees a variety of medical benefits designed to fit your stage of life • Flexible vacation time to promote a healthy work-life blend • Paid parental leave to support you and your family • Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. • The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. • Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact [email protected] (if you are opting out, please use the subject ‘Opt-Out’ in your email).Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. • Our use of AI in recruiting: • Recording & AI transcription: • Recruiting impersonation scams:
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