Cloudflare - Customer Success Manager
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Requirements
• Experience in a customer-facing role, ideally as a CSM, in the technology industry • Native Thai speaker • Strong understanding of cloud-based technologies and application security • Proven track record of managing large, complex customer accounts and driving customer retention and growth • Ability to work independently and as part of a team in a fast-paced, dynamic environment • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders • Strong problem-solving skills and the ability to think strategically • Bachelor's degree in technology or equivalent experience • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Responsibilities
• As a General Ledger (GL) Accountant, you will play a key role in ensuring the accuracy and integrity of our financial records. You’ll assist with a variety of General Ledger activities, with a focus on driving operational efficiency within the organization. Specifically, you will: • Support month-end close processes, including preparation of journal entries (e.g., accruals, cash activity, payroll). • Conduct or assist with account analysis/reconciliations to ensure accuracy and compliance with applicable accounting policies. • Collaborate with cross-functional teams (e.g., Sales, Operations, HR, FP&A) to support accurate financial reporting and ensure key transactions are accounted for. • Assist in identifying opportunities for process improvements and implementing changes to improve efficiency and effectiveness in corporate accounting activities. • Contribute to special projects as needed, including accounting system upgrades, data validation, and reporting optimization. • Stay informed on relevant accounting standards and compliance issues to ensure adherence to US GAAP or other applicable frameworks. • Examples of desirable skills, knowledge and experience • Experience working in a fast-growing environment, preferably in a public company • Strong problem-solving skills, ability to develop, organize and complete projects. • Good understanding of Generally Accepted Accounting Principles (US GAAP). • Experience with Cash Accounting, Payroll Accounting, and Accruals. • Strong technical skills including proficiency in NetSuite/Oracle Cloud, BlackLine/ARCs, Alteryx, and Excel • Ability to communicate effectively with various teams • CPA/CA preferred. • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
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