Ardent - ArcGIS/Geospatial Specialist
Requirements
• Bachelor's degree in Geographic Information Systems (GIS), Computer Science, Information Technology, Geography, Engineering, or a related technical field. • Minimum of 5 years of professional experience in GIS systems administration, geospatial engineering, or closely related technical roles. • Experience administering and supporting Esri ArcGIS Enterprise environments, including ArcGIS Server. • Experience configuring, publishing, maintaining, and troubleshooting enterprise GIS services and datasets. • Experience automating geospatial workflows, service publication, or data management processes. • Experience supporting ArcGIS Enterprise upgrades, system maintenance, and compatibility testing. • Knowledge of enterprise GIS architecture, system integrations, and infrastructure dependencies. • Experience monitoring and troubleshooting GIS platform performance, availability, and operational issues. • Familiarity with scripting or automation technologies used in enterprise GIS environments. • Experience developing technical documentation and supporting established change-management procedures. • Experience supporting GIS systems within federal government or other large enterprise environments. • Experience with Python, ArcPy, or ArcGIS API for Python. Experience with GeoJobe Admin Tools, CleanMyOrg, or similar GIS administration utilities. • Experience with ArcGIS Monitor, service-health dashboards, or enterprise monitoring solutions. • Experience with ArcGIS Server load testing, performance optimization, and capacity planning. Familiarity with AWS, Amazon EKS, Kubernetes, or cloud-hosted GIS infrastructure. • Experience with CI/CD pipelines or automated GIS service deployment. • Knowledge of federal IT security standards and change-management requirements. • Relevant Esri or cloud technology certifications. • Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.
Responsibilities
• Administer, configure, maintain, monitor, and troubleshoot ArcGIS Enterprise environments, geospatial services, datasets, and integrations. • Automate ArcGIS service publication and data refresh workflows across integration, certification, and production environments. • Plan, test, execute, and document ArcGIS Enterprise upgrades, including compatibility testing, rollback planning, and post-upgrade validation. • Deploy, configure, and maintain geospatial administration tools, including GeoJobe Admin Tools and CleanMyOrg. • Perform ArcGIS Server load testing, performance tuning, capacity planning, scaling optimization, and resource right-sizing. • Support ArcGIS service-health dashboards, system monitoring, and integration with enterprise observability tools. • Contribute to assessments and modernization planning for ArcGIS Enterprise on Amazon EKS, including architecture, cost, security, operational risks, and migration considerations. • Collaborate with infrastructure, cloud, development, and geospatial teams to support system reliability and operational improvements. • Maintain technical documentation, performance metrics, and change-management records.
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