Ajax Systems - Pre-Sales Engineer (Kuala Lumpur, Malaysia)
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Requirements
• 2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields. • Excellent working knowledge of intrusion and IP CCTV and access control systems. • Experience in installing/designing video surveillance, fire, intrusion, or other security systems. • Experience in public speaking (as an advantage). • Strong English skills (verbal and written). • Availability to travel for business.
Responsibilities
• Revenue/customer impact • Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients. • Analyze customer needs in collaboration with the sales department. • Support tender submissions and technical proposals • Develop system architecture, bill of materials (BOM), and compliance documentation • Support proof-of-concept (POC) deployments and system testing • Support sales team with follow from leads in our portal. • Strategic partnerships/ growth • Develop long-term relationships with key partners of the company. • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers. • Ensure solutions align with local regulatory requirements • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology. • Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees). • Act as escalation point for complex technical issues • Assist in troubleshooting high-value or strategic projects • Support key enterprise deployments when required • Product/ internal contribution • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team. • Market research and comparative characteristics of products of the competitors.
Benefits
• Opportunity to work in one of the most recognized and innovative security manufacturers. • Opportunity to take on new challenges, advance your career, and make a meaningful impact. • Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. • A zero-bullshit culture. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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