ClearScore Technology Limited - Mortgage Processing Administrator
Requirements
• Previous experience in administration and/or customer service • Strong written and verbal communication skills • Ability to prioritise tasks and work under pressure • High attention to detail and accuracy • Positive, flexible, and proactive attitude • Strong team collaboration and interpersonal skills • Background in financial services • Experience working with loan or mortgage systems
Responsibilities
• Maintain punctuality and professionalism in line with company standards • Sort and distribute incoming post • Order and chase BSQs and valuations via phone and lender portals • Update and maintain records using our CRM system • Return customer documents where applicable • Perform general administrative tasks: faxing, photocopying, etc • Provide ad-hoc support to team managers • Attend training sessions to enhance role performance • To succeed in this role, you'll need to be a motivated self-starter who works well both independently and within a team. You’ll also be comfortable juggling a variety of tasks while maintaining a high level of accuracy and professionalism. • Essential: • Excellent computer and keyboard skills • Previous experience in administration and/or customer service • Strong written and verbal communication skills • Ability to prioritise tasks and work under pressure • Strong numerical and analytical skills • High attention to detail and accuracy • Positive, flexible, and proactive attitude • Strong team collaboration and interpersonal skills • Desirable: • Background in financial services • Experience working with loan or mortgage systems
Benefits
• ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. • Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do. • Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. • If you feel like this could be the place for you, apply and our Talent team will be happy to share more. • 25 paid holidays and a “duvet day” on your birthday • Hybrid Work Environment • Private health and dental cover - including mental health support through Bupa • GP office visits • Life assurance scheme • Up to 6% matched pension • Regular Lunch and Learns with guest speakers • Dog-friendly office • Daily breakfast and free snacks • Access to discounts via Cobens Extras • Free sports and social clubs • Continued investment into learning and development • Leadership-led training • In-house psychotherapist • Financial coach to help you plan and achieve your goals • No clock-watching culture • Generous maternity and paternity plans • Culture and inclusion representatives • Transparent pay structure and a career growth plan • Equal Opportunities • Equal Opportunities
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