Intrinsic - Customer Success Tech Lead, Robotics Software & Automation

• A demonstrable history of successfully leading engineering projects, coupled with a genuine drive and passion for close, everyday user engagement alongside the Business Development and Product teams. • Bachelor’s degree in Robotics, Mechatronics, Computer Science, or a related technical field, or equivalent practical experience. • Proficiency in modern software development, specifically with C++ and/or Python in a professional environment. • Advanced end-to-end understanding of industrial automation systems and a proven track record of delivering robotics solutions into production, paired with the change management skills necessary to ensure seamless operational adoption. • Skilled at reconciling competing constraints through critical thinking and the ability to guide customers to scalable solutions, particularly when introducing novel tech to established industrial sectors. • Concise and clear communicator with a professional fluency in English and a willingness to frequently travel internationally to support customer engagements hands-on. • Skills that will differentiate your candidacy • Experience leading and scaling a forward-deployed engineering team, including building repeatable playbooks for customer onboarding as well as deployment and diagnostics of state of the art robotic production systems. • Expertise in navigating cultural nuances and building trusted, high-level relationships with operational executives and technical leaders internationally, specifically across the APAC region. • Demonstrable experience in one or more of the following areas: industrial robot programming (e.g., Fanuc, KUKA, UR, ABB, Yaskawa), PLC programming (e.g., Beckhoff, Siemens), machine vision or industrial bus systems (especially EtherCAT), virtual commissioning and simulation • Familiarity with cloud-native technologies and distributed systems, such as Kubernetes, gRPC, Protobuf, Bazel, and real-time architectures. • At Intrinsic, we are proud to be an equal opportunity workplace. Employment at Intrinsic is based solely on a person's merit and qualifications directly related to professional competence. Intrinsic does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Intrinsic’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. • If you have a disability or special need that requires accommodation, please contact us at: [email protected].