Exclusive to wagey.gg Pro - Customer Success Manager - Japan

Yesterday

APAC - Japan·Equity

In Office APAC Customer Success Manager Customer Success

Requirements

• Minimum of five years of relevant industry experience with a track record of increasing responsibility. • Experience working in distributed teams across multiple time zones. • Evaluate emerging technologies and make recommendations for adoption where appropriate. • Proficiency in modern development frameworks and a solid understanding of software architecture patterns. • Define and execute on a strategic roadmap that balances short-term delivery with long-term platform health. • Professional development budget and access to industry conferences and training.

Responsibilities

• Define and execute on a strategic roadmap that balances short-term delivery with long-term platform health. • Professional development budget and access to industry conferences and training. • Collaborate with cross-functional teams to deliver high-impact solutions aligned with business objectives. • Experience with cloud infrastructure, CI/CD pipelines, and automated deployment workflows. • Contribute to architectural decisions and technical documentation for key systems. • Build scalable data pipelines and integrate third-party services into existing platform architecture. • Drive continuous improvement through code reviews, testing strategies, and engineering best practices.

Benefits

• Contribute to architectural decisions and technical documentation for key systems. • Build scalable data pipelines and integrate third-party services into existing platform architecture. • Drive continuous improvement through code reviews, testing strategies, and engineering best practices. • Familiarity with agile methodologies and iterative development practices. • Comprehensive health, dental, and vision insurance for employees and dependents.

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